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DHL Supply Chain South Africa is seeking a Customer Service Officer to enhance the customer experience through effective order and query management. The ideal candidate will have a Matric qualification, relevant logistics experience, and a solid understanding of SAP and other office tools. This role offers a dynamic work environment aimed at achieving service excellence.
BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world's leading logistics and mail company. We're one of the world's largest employers, operating in over countries and territories.
We're Europe's largest postal service, partner for eCommerce, and pioneers in secure digital communication.
We're number one in contract logistics and international express delivery, and a leader in the forwarding business. Join us and you'll be working for a global company focused on service, quality, and sustainability, using the power of global trade to connect people and improve lives — not just for our customers, but for every member of our Group.
At DHL Supply Chain South Africa, we're looking for a…
To proactively provide a central point of communication for all customer service functions and the operational link between KAMs, Clients (Internal and External), and all business partners, while achieving & sustaining service excellence.
The original description mentions languages but does not specify them explicitly; ensure to include relevant language requirements if specified elsewhere.