Customer Service Engineer

PerkinElmer; Midrand; On-site; ZAR 300,000 - 420,000; Full time

Job summary

A leading company is seeking a Customer Service Engineer in Midrand, South Africa. The successful candidate will provide crucial technical support, conduct maintenance and enhancements of customer applications and products. Join a diverse workforce dedicated to ensuring client satisfaction through innovative solutions and expert support.

Qualifications

• Knowledge of company and third-party vendor products utilized in customer systems.
• Ability to implement new product configurations and software upgrades.

Responsibilities

• Provides technical support for customer applications and company products.
• Conducts on-site enhancements and maintenance for existing systems.
• Diagnoses and repairs technical problems.

Skills

Technical Support

Diagnosis

Troubleshooting

Job description

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Customer Service Engineer

Midrand South Africa | Johannesburg South Africa

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Responsibilities

Location Midrand, Johannesburg, ZA Job ID REQ-055185

Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.

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PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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Equal Opportunity

PerkinElmer is proud to be an equal opportunity workplace and is an affirmative action employer. PerkinElmer is committed to equal employment opportunity without regard to unlawful considerations of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, gender expression, status as a protected veteran, genetic information, or any other personal attribute or characteristics protected by applicable local, state or federal laws.

To learn more about equal employment opportunity protections, please view the available EEO is the Law, EEO is the Law Supplement, and Pay Transparency Non-Discrimination Provision documents.

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Accessibility

PerkinElmer is committed to providing reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. If you have a disability and need assistance with any part of the hiring process or have questions about our workplace accessibility, please email us at [e-mail].

Please be aware that PerkinElmer does not make job offers without conducting interviews with our talent acquisition team. PerkinElmer does not charge any job application fees. Offers of employment or job openings with requests for payment of fees are fraudulent. PerkinElmer does not charge a fee at any stage of the recruitment process. Any requests for such payment or information should be refused. The FTC has provided additional consumer information regarding such scams here.