Customer Service Consultant - Arabic and Amharic Speaking

Smollan; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A customer service company in Johannesburg is seeking candidates with strong customer handling skills and the ability to speak Arabic or Amharic. Ideal candidates will have 1–2 years of experience in a call centre or customer service role, alongside strong administration skills. Interested applicants should be self-motivated and able to work under pressure.

Qualifications

• 1–2 years call centre experience preferable or customer service experience.
• High learning potential is also acceptable.

Responsibilities

• Customer handling.
• Administration tasks.
• Client service.

Skills

Arabic or Amharic Speaking

Customer service skills

Conflict resolution skills

Attention to detail

Interpersonal skills

Communication skills (verbal & written)

Time management

Planning & prioritisation

Self-motivated

Administration skills

Education

Grade 12/NQF level 4

Job description

Overview

• Customer Handling
• Administration
• Client Service

Requirements

• Arabic or Amharic Speaking
• 1–2 years call centre experience preferable/ Customer service experience/ Administrative experience or high learning potential
• Grade 12/NQF level 4
• Customer service skills
• Conflict resolution skills
• Brand development
• Attention to detail
• Self-motivated
• Ability to work under pressure
• Interpersonal skills
• Communication skills (verbal & written)
• Time management
• Planning & prioritisation
• Administration skills