Customer Service Advisor (Portuguese Speaking)

CXP are now part of the Huntswood Group; KwaZulu-Natal; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A leading company in media analysis seeks a Native Portuguese speaker fluent in English to join their team. The role involves summarizing and validating news content across various media platforms. Ideal candidates will have a strong attention to detail and previous experience in journalism or content curation.

Qualifications

• Native Portuguese speaker with fluency in English.
• Strong attention to detail and ability to meet deadlines.
• Previous experience in media or journalism preferred.

Responsibilities

• Summarize articles and news content.
• Validate accuracy and relevance of news before distribution.
• Distribute news content to stakeholders.

Skills

Attention to detail

Content summarization

Validation of news content

Education

Experience in media, journalism, or content curation

Tools

Text editing tools

Job description

Job Overview:
We are seeking a Native Portuguese speaker, fluent in English, to join our media team, contributing to analyzing, processing, and summarizing content broadcast by the press, radio, television, and online media.

Responsibilities:

1. Summarize articles and news: Create concise summaries of articles and news content.
2. Validate news: Ensure the accuracy and relevance of news content before distribution.
3. Distribute news: Send news content via email to relevant stakeholders.

Requirements:

1. Native Portuguese speaker with fluency in written and spoken Portuguese and English.
2. Strong attention to detail and the ability to accurately summarize and validate news content within tight deadlines.
3. Proficiency in text editing tools is a plus.
4. Ability to work independently and efficiently in a remote environment.
5. Previous experience in media, journalism, or content curation is preferred.

Core Behaviours:

Employees at Huntswood, a ResultCX company, embody:

A Winning Mindset

Bring your “A” game – Passion is contagious! Work every day like it’s your first day on the job.

Strive for greater – Stay dedicated to continuous improvement. Challenge the status quo and bring your best ideas forward.

Servant Leadership

Enable and empower all employees – Our employees are the heart of our success.

Do the right thing – Be empathetic and respectful to everyone always. Act with integrity, even if no one is watching.

Deliver WOW!

Own it – Take personal responsibility for getting things done, find a way.

Deliver unbelievable service – Create “WOW” moments for your customers every time.