Customer Service Advisor (England)

Believe Resourcing; Newcastle; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An exciting opportunity awaits for English Customer Service Agents eager to break into the international market. This role involves working in a dynamic telecommunications campaign, providing support while navigating a fun yet challenging environment. The position requires a high school qualification and fluency in English, along with a minimum of six months' experience in a call center. Candidates should be comfortable with rotational shifts and sensitive content. Join a vibrant team that values stability and offers comprehensive training, making it an ideal place for those looking to grow their careers in customer service.

Benefits

Medical Aid

Funeral Cover

Full training

Night shift allowance

Qualifications

• Minimum 6 months' call center experience, preferably in customer service.
• Strong analytical and research skills with attention to detail.

Responsibilities

• Evaluate content according to business policies and guidelines.
• Work in a fast-paced, 24/7 rotational shift environment.

Skills

Fluent in English

Analytical skills

Research skills

Computer literacy

Attention to detail

Education

High school qualification

Tools

MS Office

Job description

Our client is looking for English Customer Service Agents that are excited about entering the international market.

Package:
- R per month
- Medical Aid for the main member
- Funeral Cover
- Full training
- Night shift allowance

Campaign: UK Customer service - Telecommunications

Working Hours: UK hours, however, you need to be open to 24 / 7 rotational shifts.

What employees say about working at our client:
"Fun, yet stressful working environment"
"Pays good and offers stability"
"Fun place to work"
"Fun workplace and healthy working environment"

Requirements:

1. English fluent
2. High school qualification
3. Permission to work in South Africa
4. Minimum 6 months' call center experience (preferably customer service)
5. 6 months of International Exposure
6. Availability to work rotational shifts in a 24 / 7 environment
7. Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
8. Ability to evaluate content in line with content and business policies
9. Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
10. Strong analytical and research skills with attention to detail
11. Ability to work in fast and evolving workflows
12. Adhere to strict deadlines
13. Ability to maintain a high degree of confidentiality