Customer Service

Growth In Visionaries Marketing; Sol Plaatje Local Municipality; On-site; ZAR 150,000 - 250,000; Full time

Job summary

A leading company in marketing seeks a Customer Service Agent to foster relationships with clients and coordinate promotional campaigns. The role requires a motivated individual with strong marketing and customer service skills, capable of conducting research and participating in sales activities.

Qualifications

• Highly motivated with excellent marketing skills.
• Familiarity with advertising techniques.
• Ability to handle stressful situations professionally.

Responsibilities

• Building and maintaining long-term customer relationships.
• Identifying and contacting potential clients.
• Coordinating with Marketing and Design teams for campaigns.

Skills

Marketing skills

Customer service ability

Research skills

Job description

We are looking for a Customer Service Agent to join our team. Your responsibilities will include:

1. Building and maintaining long-term customer relationships.
2. Identifying and contacting potential clients.
3. Communicating with clients to understand their advertising requirements and concerns.
4. Participating in sales meetings and trade shows.
5. Coordinating with the Marketing and Design teams to create promotional campaigns.
6. Conducting in-depth research and being willing to travel to different locations.

To succeed in this role, you should be highly motivated with excellent marketing skills and familiarity with various advertising techniques. The ability to handle stressful situations and provide excellent customer service professionally and promptly will be advantageous.