Customer Relations Officer

Headhunters; Johannesburg; On-site; ZAR 200,000 - 360,000; Full time

Job summary

A reputable client in the Wholesale and Retail Industry seeks an experienced Customer Relations Officer in Johannesburg South. The role involves driving sales through regular contact with key accounts and managing member inquiries effectively. The ideal candidate should have a good command of English and be adept at order processing and administration.

Qualifications

• Proficient in English for communication with clients.

Responsibilities

• Drive sales through regular telephonic contact with key accounts.
• Manage queries and requests efficiently.
• Ensure timely processing of orders and administration.

Skills

Good command of English language

Job description

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Johannesburg South.

Requirements:

• Good command of English language.

Responsibilities, but not limited to:

• To drive through regular telephonic contact, sales and required service levels of specific key accounts.
• To ensure turnover achievement by soliciting sales.
• To process orders and placement thereof with the relevant suppliers.

2. Member Management:

• To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
• To ensure the timely dissemination of critical information.
• To ensure the service and different value-added services offered delivered in an excellent manner.
• To manage and negotiate the deal request process.
• To complete the required administration and controls efficiently and accurately.
• Process all orders on the system to company standard.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.

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