Customer Equipment Engineer

Buckman; Mpumalanga; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A global equipment solutions company is seeking a Customer Equipment Engineer based in Hammarsdale, South Africa. The candidate will provide technical expertise, support customer satisfaction, and drive project performance. The position requires a relevant diploma or degree and 2-3 years of industry experience, along with strong problem-solving skills and the ability to work under pressure. Great prospects for growth are offered.

Qualifications

• Minimum 2-3 years knowledge of key markets for equipment.
• Understanding of materials of construction and compatibility.

Responsibilities

• Provide Technical Resources as a Subject Matter Expert.
• Support Customer Interaction aligned with company goals.
• Facilitate and coordinate Asset Management of Customer Service Equipment.

Skills

Technical expertise in equipment

Relationship building

Familiar with HAZOP studies

Problem-solving

Education

National Diploma/Degree in relevant fields

Tools

Microsoft Office

Job description

Overview

CUSTOMER EQUIPMENT ENGINEER

MARKETING SALES OPERATIONS, HAMMARSDALE

Location: Hammarsdale, Durban, South Africa

Language(s) Requirements: English

Seniority Level: Intermediate Level

Employment Type: Full-Time

A Customer Equipment Engineer position has become available in the Sales Division, based in Hammarsdale.

While following the Buckman culture by fostering continuous improvement, this associate will facilitate and coordinate cross-functionally and with third parties to provide Field Equipment technical expertise and support to Buckman Sales, enabling high Customer Satisfaction with safe, reliable, timely, and efficient solutions for feeding our products into Customer applications.

Qualifications

• National Diploma / Degree or equivalent in Chemistry/ Biochemistry / Microbiology / Metallurgy / Chemical Engineering / Mechanical Engineering

Experience

• Minimum 2 - 3 years knowledge of Buckman\'s key markets for which we provide equipment
• Knowledge of the engineering or maintenance of various pumps and control monitors associated with industrial chemical feed systems
• Understand materials of construction/compatibility of materials
• Familiar and able to lead a HAZOP study

Responsibilities

• Technical Resource: Provides Technical Resources as a Subject Matter Expert to support the Buckman South Africa business
• Product Knowledge: Knowledge of Buckman processes, products, functions, and how they impact operational and front-line performance
• Relationship Building: Foster relationships and become a trusted advisor to drive project performance
• Standardize Equipment: Equipment Design and Standardization, aligned to Global Equipment standards
• Customer Interaction: Provides Customer Equipment Technical Resources that are strategically aligned with Buckman South Africa\'s goals & objectives
• Safety: Facilitates and coordinates HCAS governance of Customer Service Equipment. Perform HAZOP studies
• Asset Management: Facilitates and coordinates the Asset Management of Customer Service Equipment
• Training and Development: Ensures that Equipment planning, asset management, and reporting processes are in place
• Continuous Improvement and Project Management Support: Support Management in identifying, managing and implementing Continuous Improvements and Projects

Other Requirements

• The successful candidate must be prepared to travel extensively, must be physically fit and able to work alone at physically challenging plants on surface. They will be a people-person, practically orientated, able to handle pressure, a problem solver and a team member who is self-motivated. They must be able to communicate at all levels, be organized and self-disciplined.
• A driver’s license, computer literacy, basic proficiency in Microsoft packages and understanding of business systems is a necessity.

The career is challenging and there are great prospects for growth.

Equity Statement

We are committed to a diverse and inclusive workplace when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

Only candidates who meet the minimum requirements will be shortlisted. If you have not been contacted within 3 months of the closing date of the advertisement, please consider yourself unsuccessful.

Closing Date: 30 September 2025

#LI-TD1