Customer Engineer, Google Workspace

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or support role.
• Experience serving in the capacity of a sales engineer or technical consultant in a cloud computing environment or in a customer-facing role, including working as a member of a Professional Services or Systems Engineering team.

Preferred qualifications:

• Master's degree or MBA.
• Experience with on-premise and cloud based mail delivery, routing and filtering technologies.
• Experience with cloud security including Identity and Access Management (IAM), SSO, OAuth, and 2-step verification.
• Experience in mobile device management and relevant third-party integrations.
• Familiarity with Big Data, PaaS, and IaaS terminology.

About The Job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Technical Sales Specialist, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proof-of-concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will be a part of a diverse team of Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
• Share in-depth enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
• Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
• Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
• Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.