Customer Care Legal Liaison

WeBuyCars; Pretoria; On-site; ZAR 300,000 - 500,000; Full time

Job summary

WeBuyCars is looking for a Customer Care Legal Liaison to enhance our customer interactions and ensure legal compliance. The successful candidate will provide legal support to the customer care team, addressing legal inquiries and developing compliance training. This position offers a dynamic work environment with a focus on legal integrity and customer service excellence.

Benefits

15 days annual leave

Momentum FundsAtWork provident fund

Life Insurance

Qualifications

• Previous experience in a legal or customer care role preferred.
• Strong understanding of legal and regulatory requirements.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Provide legal guidance on customer care policies.
• Ensure compliance with laws regarding customer interactions.
• Collaborate with the legal team on customer care matters.

Skills

Strong written communication

Critical thinking

Problem-solving

Detail-oriented

Organizational skills

Education

Bachelor’s degree in Law or related field

Job description

We are seeking a Customer Care Legal Liaison to join our team. The ideal candidate will be responsible for providing legal support and guidance to our customer care team to ensure compliance with laws and regulations related to customer interactions. The Customer Care Legal Liaison will also be responsible for handling any legal inquiries or issues that may arise from customer interactions.

Responsibilities

• Review and provide legal guidance on customer care policies and procedures
• Ensure compliance with all laws and regulations related to customer interactions
• Handle legal inquiries or issues from customers or other external parties
• Collaborate with our legal team to address legal matters related to customer care
• Develop and maintain legal documents and resources for the customer care team
• Train and educate customer care team members on legal compliance requirements
  
  

Requirements

• Bachelor’s degree in Law or related field
• Previous experience in a legal role or customer care role preferred
• Strong understanding of legal and regulatory requirements related to customer interactions
• Strong written communication skills, including accurate spelling and grammar
• Ability to work effectively in a fast-paced environment
• Detail-oriented and organized
• Ability to think critically and problem-solve effectively
  
  

Package Includes

• 15 days annual leave
• Momentum FundsAtWork provident fund
• Market related salary
• Life Insurance
  
  

If you are a dynamic and detail-oriented individual with a passion for legal compliance and customer care, we encourage you to apply for the Customer Care Legal Liaison position at our company.