Customer Care Consultant

Infoempregos; Durban; On-site; ZAR 15 000 - 25 000; Full time

Job summary

An innovative company is seeking a young talent to join their dynamic team in Durban. This entry-level position offers a unique opportunity for individuals eager to learn and grow. As a key member of the customer service team, you will assist with reservations and customer care queries, ensuring a seamless experience for all members. With a focus on personal development, the role provides continuous training and growth opportunities. If you are proactive and ready to embrace new challenges in a supportive environment, this position is perfect for you!

Benefits

Transportation allowance

Meal allowance

Medical assistance

Continuous training opportunities

Qualifications

• No previous experience required, just a proactive attitude.
• Basic computer skills and good communication are essential.

Responsibilities

• Assist in customer service and provide administrative support.
• Manage and organize files and documents effectively.
• Help with various projects and day-to-day tasks.

Skills

Willingness to learn

Good verbal communication skills

Good written communication skills

Organization

Responsibility

Basic knowledge of computer tools

Job description

Job Description:

To assist members with all reservations request and customer care queries and ensure one call resolution is implemented. Understanding each member’s needs.

We are looking for a young talent to join our team in a position with no previous experience. If you are proactive and want to learn, contact us!

• Requirements:
  • Willingness to learn and adapt to new challenges.
  • Good verbal and written communication skills.
  • Organization and responsibility.
  • Basic knowledge of computer tools.
• Responsibilities:
  • Assist in customer service and administrative support.
  • Manage and organize files and documents.
  • Provide assistance with projects and day-to-day tasks.
  • Perform support activities in various sectors of the company.
• Benefits:
  • Transportation allowance.
  • Meal allowance.
  • Medical assistance.
  • Continuous training and growth opportunities.