Customer Care and Operations Manager

Danté Personnel Recruitment; Kempton Park; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading recruitment agency is seeking a seasoned Customer Care and Operations Manager (CCOM) to oversee warehouse and distribution operations for a client based in Boksburg. You will lead customer service excellence and manage logistics while ensuring compliance with health and safety standards. Qualifications include a related degree and substantial experience in the FMCG sector.

Benefits

Pension

Disability Insurance

Life Insurance

Qualifications

• Matric qualification required.
• 10 years experience in warehousing and distribution.
• 5 years in middle or senior management.

Responsibilities

• Oversee all warehouse and distribution operations.
• Lead customer service excellence.
• Improve daily route plans for delivery drivers.

Skills

Customer service

Inventory control

Health and Safety knowledge

Education

Related degree or diploma in Logistics / Warehouse / Supply Chain Management

Tools

Syspro

Job description

SA - Gauteng, Kempton Park

R65 000 CTC Monthly (Pension, Disability and Life Insurance)

We are seeking a seasoned Customer Care and Operations Manager (CCOM) to oversee and manage all warehouse and distribution operations, as well as lead customer service excellence for our customer based in Boksburg.

Minimum requirements :

• Matric
• Related degree or diploma in Logistics / Warehouse / Supply Chain Management
• 10 Years experience in warehousing and distribution
• 5 Years middle or senior management experience
• Experience in FMCG / Distribution industry is preferred
• Experience in Syspro or related ERP system is essential
• Knowledge of Environment, Health and Safety
• Valid drivers license
• Experience and knowledge of customer care or customer service environment
• Planned maintenance of vehicles
• Strict inventory control
• Improve daily route plans for delivery drivers