Customer Assistant - Backstage - Belfast

Team In Store

Store Belfast

Location Belfast, Antrim

Contract type Temporary

Position type Full Time

Salary £12.60 p/h

Closing date: 26th April 2025

Apply now

Retail Quiz

Find out if you fit the role.

Take Your Marks

Could you make an impact at M&S? If you think the answer is yes, we've got a few questions to ask, so we (and you) can see if you've got what it takes to be a Customer Assistant in our fast paced stores.

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Customer Assistant - Backstage - Belfast 12 Hours Temporary

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

• Serve our customers efficiently, both on the shop floor and at service points
• Keep the store clean and tidy, ensuring that our shelves are always stocked with product
• Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
• Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
• Build expert product knowledge to sell and recommend our products and services
• We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

• High levels of customer service
• Committed to delivering excellent work with great attention to detail
• Open to and acts upon feedback, asking for this regularly
• Takes accountability for planning and managing own workload efficiently
• Strong communication skills
• Adaptable to changing situations
• Builds positive relationships by being a good listener
• Good level of digital capability

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

• Send us your application: Fill in our short application form and hit submit.
• Online assessment: We’ll invite you to take part in an online assessment. This could be before or after your interview.
• In-person assessment centre: We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.
• Decision: After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Customer Assistant - Backstage - Belfast
Team In Store
Store Belfast
Location Belfast, Antrim
Contract type Temporary
Position type Full Time
Salary £12.60 p/h
Closing date: 26th April 2025
Reference: 95278
Apply now