Customer Advisor

Jonsson Workwear; Gauteng; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A prominent workwear solutions provider in South Africa is seeking a dynamic CWS Customer Advisor. This role focuses on building customer relationships and delivering exceptional service. The ideal candidate will work independently from a remote location and proactively generate sales while understanding and anticipating customer needs. This position emphasizes customer satisfaction and sales growth, requiring a proactive and tenacious approach.

Qualifications

• Proven ability to build and uphold customer relationships.
• Strong decision-making skills and a genuine desire to serve customers.
• Ability to work independently from a remote location.

Responsibilities

• Provide an exceptional experience for current and potential customers.
• Anticipate future customer requirements and proactively suggest solutions.
• Proactively generate sales to contribute to business growth.

Job description

Our team is privileged to provide premium workwear solutions for some of the most iconic brands in South Africa. Every role, team and industry we outfit requires high-performance, purpose-built workwear that enables our nation’s hardest workers to perform at their peak in a wide range of environments. Alongside our extensive, quality workwear offering, we strive to provide our customers with exceptional customer service and reliable, efficient support.

This continued support is made possible through our dedicated CWS (Corporate Workwear Solutions) team, the customer channel committed to providing complete workwear solutions for each of our valued corporate customers. This function plays a pivotal role within Jonsson Workwear.

To ensure we are always looking after our customers, we are looking for a dynamic and proactive CWS Customer Advisor. The ideal candidate will be required to build and uphold customer relationships while serving as a reliable advisor to ensure their uniform needs are anticipated, met and surpassed.

The individual best suited to this role will be required to:

• Provide a truly remarkable experience for current, potential and new customers.
• Understand our customers’ needs and connect them to the right solutions.
• Anticipate future customer requirements and proactively suggest solutions to meet their evolving needs.
• Demonstrate patience, tenacity, and sound decision-making, driven by a genuine desire to serve customers.
• Proactively generate sales to contribute to business growth.
• Spend a substantial amount of time travelling to call on customers. As this is not an office-based role, the individual will be required to work independently from their remote location, without close supervision.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.