Curio Shop Assistant

Findojobs South Africa; South Africa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading retail company is seeking candidates for a customer service position in Hoedspruit, South Africa. Responsibilities include assisting customers, managing stock, processing sales, and maintaining shop organization. Ideal candidates will possess excellent communication and sales skills, and should be capable of handling physical tasks. A live-out or live-in position is available.

Qualifications

• Excellent communication skills for handling inquiries and complaints.
• Ability to present products effectively and close sales.
• Organizational skills to maintain stock levels and shop tidiness.
• Basic math skills for managing transactions.
• Physical capability to lift and move items.

Responsibilities

• Assist customers in finding items and answering product questions.
• Ensure shelves are properly stocked and maintain inventory.
• Process sales and manage returns and exchanges.
• Keep the shop clean and organized, ensuring a welcoming atmosphere.
• Familiarize with inventory to discuss product qualities.

Skills

Customer service

Sales skills

Organizational skills

Basic math

Physical skills

Job description

Key Responsibilities :

Customer Assistance :

Assisting customers in finding items, answering questions about products, and providing helpful and friendly service.

Stock Management :

Ensuring shelves are properly stocked, maintaining inventory, and replenishing items as needed.

Sales and Transactions :

Processing sales, handling cash and credit card payments, and managing returns and exchanges.

Shop Maintenance :

Keeping the shop clean and organized, arranging displays, and ensuring a welcoming atmosphere.

Product Knowledge :

Familiarizing themselves with the shop's inventory and being able to discuss the unique qualities of each item.

Customer Service : Excellent communication, patience, and the ability to handle customer inquiries and complaints.

Sales Skills : Ability to present products effectively, close sales, and upsell.

Organizational Skills : Ability to maintain stock levels, arrange displays, and keep the shop tidy.

Basic Math : For calculating prices, making change, and managing transactions.

Physical Skills : Depending on the shop's inventory, the ability to lift and move items of various sizes and weights may be required

Live out position, candidate ideally residing in Hoedspruit. Could be Live in also.