Purpose of the Role : The Chief Technology Officer (CTO) is a visionary and strategic executive responsible for leading the company's technological direction, innovation pipeline, and product ecosystem.
As the steward of the company's technical future, the CTO drives product strategy, solution development, technology operations, and cross-group alignment within the holding company and its sister companies. The CTO is both a technologist and business enabler, accountable for architecting a scalable, secure, and high-performance technology stack, while translating client needs into competitive solutions.
The CTO plays a pivotal role in building strategic technology partnerships, shaping the roadmap for the company's ERP, and enabling client success through cutting-edge, integrated municipal software solutions.
Key Responsibilities :
- Technology Vision, Strategy & Execution
Define and lead the execution of the company's technology vision in alignment with corporate objectives and public sector transformation goals. Translate municipal challenges into scalable solutions that improve governance, efficiency, and compliance (MFMA, mSCOA). Align with the holding group on shared technology opportunities, platforms, and strategic synergies. - Product & Solution Lifecycle Management
Lead the full lifecycle of company's ERP solutions—from R&D to launch and continuous improvement. Ensure integration of customer feedback, regulatory changes, and market intelligence into product development. Own the technology roadmap across modules, platforms, and integrations, particularly third-party vendors and municipal systems. - Innovation & R&D
Create a culture of innovation and agility within the technology team. Lead experimentation with emerging technologies (e.g., AI, automation, mobile-first solutions) that drive public sector modernization. Monitor global trends and evaluate relevance to local government technology needs. - Technical Architecture & Infrastructure
Oversee the design and optimization of technical infrastructure to ensure reliability, security, scalability, and interoperability. Ensure best-in-class data management, systems uptime, and compliance with POPIA and cybersecurity standards. Lead cloud strategy and systems integration architecture. - Strategic Partnerships & Collaboration
Forge and manage strategic relationships with vendors, municipal stakeholders, and solution providers. Collaborate across internal teams (Sales, Operations, Marketing, Advisory) to ensure cross-functional alignment of solutions. Guide the Partner Manager, Solutions Manager, and Product Manager in co-developing go-to-market strategies. - Leadership, People & Culture
Build and mentor a high-performing, cross-disciplinary technology team that thrives in a dynamic environment. Champion continuous learning and upskilling, with a focus on leadership, ownership, and customer-centric design. Ensure that the technology organization operates with excellence, agility, and a shared sense of purpose.
Qualifications & Experience :
- A degree in Business Administration, Information Technology, or related field (MBA preferred).
- Minimum 10 years' experience in senior technology leadership roles, preferably in IT services.
- Proven track record in ERP or municipal/public sector systems is highly advantageous.
- Strong experience managing technical teams, product roadmaps, systems integration, and large-scale platform rollouts.
- Demonstrated success in collaborating with Sales, Support, and Advisory teams to drive revenue and adoption.
- Excellent communication and interpersonal abilities, with the capacity to advise and influence executive management.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Exemplary leadership qualities, with the ability to inspire and manage teams towards achieving operational excellence.
- Strong understanding of market dynamics, customer needs, and the competitive landscape.
- Proficiency in MS Office and CRM software (e.g., Salesforce).
Competencies & Attributes :
- Empathetic Leader: Understands client needs and internal business drivers. Listens, engages, and communicates technical vision in an inspiring way.
- Innovative & Curious: Always exploring new ideas; brings fresh thinking and rigorous execution to technology decisions.
- Strategic Collaborator: Works effectively across executive functions; creates synergy between technology and business.
- Execution-Oriented: Combines visionary thinking with operational rigor and delivery excellence.
- Trusted Advisor: Acts with integrity, foresight, and respect; able to advise boards, clients, and peers credibly on complex technology issues.
- Growth Mindset: Committed to continuous learning, improvement, and impact.
Salary: R 1.5 million – R 2 million
A consultant will be in touch if you are shortlisted for the position.
Please consider your application unsuccessful if you are not contacted within 2 weeks.
We will keep your CV on our database and contact you if you match the criteria of any other vacancies.