Cs Sales Manager Market Related

Our client, a plant equipment manufacturer in Honeydew, is looking to employ a CS Sales Manager.

Duties & Responsibilities

1. Customer understanding: Identifies and understands customer needs.
2. Segment specific development of customers: Observes market trends in own cluster (e.g. competitive landscape, customer landscape).
3. Relationship management: Together with the team, the CS sales manager manages customer relationships with the main focus on CS topics.
4. Sales responsibilities: Responsible for sales in the non-food business in chain conveyor and components.
5. Sales and quotation support: Responsible for initiating the quotation process for CS offerings.
6. Lead generation: Generates sales leads for equipment / plant business.
7. Support: Support the ASM in the specific business.
8. CRM: Utilization and responsibility for dedicated data set.
9. Business development: Develop CS business in the BU related in order to reach the budget.

Desired Experience & Qualification

1. Minimum 5 years of sound professional experience.
2. External: Former plant, maintenance, operations manager.
3. Basic mechanical / industrial engineering education.
4. Fundamentals of business administration and marketing.
5. Tools: MS Office + Internal software: Intranet (B-World, SAP Quotation, CRM, etc.).

Business Knowledge

1. Knowledge of major value drivers of customer P&L and ability to explain the impact of the company's services (ROI).
2. Technical knowledge to understand customer needs: Sufficient technical background (depends on market) to understand client processes, not only machines but overall transformation process and operations processes.
3. Knowledge of sales and service in process engineering operations.
4. Knowledge of mining / energy sector.