Cross Technology Sales Specialist - Digital Workspace and Customer Experience focus

NTT DATA, Inc.; Amersfoort; Hybrid; ZAR 75,000 - 95,000; Full time

Job summary

A leading technology services provider is seeking a Cross Technology Sales Specialist in Amersfoort, Mpumalanga. The role involves leveraging expertise in CX/EX and contact center technologies to secure leads and propose tailored solutions. Candidates should have a Bachelor's degree, relevant certifications, and strong sales experience, especially in complex technology solutions. Join us to make an impact and contribute to our diverse work environment.

Qualifications

• Experience in technology or services sales.
• Understanding of IT Managed Services.
• Proven track record in solution-based selling.

Responsibilities

• Maintain expertise in CX/EX and contact center technologies.
• Conduct client workshops and presentations.
• Engage with clients to propose suitable solutions.

Skills

CX/EX expertise

Sales skills

Client-centric approach

Problem-solving

Networking skills

Education

Bachelor's degree in IT, sales, or related field

SPIN, Solution Selling certifications

Tools

Genesys

Cisco

Microsoft Teams Calling

Cisco Webex

Job description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Cross Technology Sales Specialist, you will leverage your expertise in CX/EX and contact center technologies to pursue and secure qualified leads. This quota-bearing role involves identifying new opportunities within existing accounts and presenting tailored solutions to clients.

What You'll Be Doing

Key Responsibilities:

• Maintain expertise in CX/EX and contact center technologies.
• Support sales closures with deep domain knowledge.
• Address technology challenges during the sales process.
• Engage with clients to understand their business goals and propose suitable solutions.
• Conduct client workshops and presentations.
• Identify and act on new sales opportunities.
• Work close with client managers and solution architects within NTT globally
  
  

Knowledge and Attributes:

• Experience working with Genesys, Cisco and Microsoft as vendors.
• Proven success in achieving sales targets.
• Proficiency in delivering engaging sales presentations.
• Knowledge of competitors and effective sales strategies.
• Client-centric approach with strong problem-solving skills.
• Knowledge of platforms like Microsoft Teams Calling, Cisco Webex, and other cloud-based collaboration tools
  
  

Qualifications:

• Bachelor's degree in IT, sales, or related field.
• Preferred certifications: SPIN, Solution Selling, relevant technology/vendor certifications.
• Dutch language skills
  
  

Experience:

• Sales experience in technology or services.
• Understanding of IT Managed Services.
• Proven track record in solution-based selling.
• Experience in selling complex cross-technology solutions to senior clients.
• Strong networking skills within the specialist area.
  
  

This role is ideal for a seasoned sales professional with a deep understanding of CX/EX and contact center technologies, ready to drive sales and build strong client relationships.

On average 2 days a week to the office.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.