Cross-Border Freight Control Tower Operator

AGL Group; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

The AGL Group in Johannesburg seeks an Outbound Corridor Control Tower Controller to monitor, coordinate and control the end-to-end movement of outbound cargo across designated corridors. You will ensure safe, efficient, and timely execution from origin to destination, acting as the central link between customers, transporters and internal teams.

You will maintain real-time visibility, resolve operational exceptions and keep accurate records across GPS, TMS and ERP systems, while upholding

Qualifications

• Grade 12 / Matric.
• Diploma or certificate in Logistics/Transport Management or related field; advantageous.
• 2-3 years' experience in transport, logistics, freight forwarding, control tower, fleet management or similar.
• Experience in cross-border transport and corridor operations; advantageous.

Responsibilities

• Monitor and coordinate the end-to-end movement of outbound shipments along the designated corridor, ensuring real-time visibility and adherence to planned schedules and routes.
• Coordinate with transporters, drivers and internal stakeholders to ensure vehicle readiness, dispatch and smooth cargo movement.
• Proactively identify, investigate and resolve operational exceptions, including delays, border issues, route deviations and documentation challenges.
• Provide timely shipment status updates and ensure effective communication with customers and relevant stakeholders.
• Maintain accurate shipment, transport and milestone information across GPS, TMS, ERP and control tower systems.
• Monitor corridor performance, including transit times, on-time delivery, border crossings, vehicle utilization and delays, and provide regular performance reports.
• Ensure compliance with company procedures, customer requirements, transport regulations, safety and security standards.
• Escalate operational, safety and service issues appropriately and contribute to continuous improvement initiatives.
• Maintain accurate records and reporting of shipment movements, exceptions, incidents and corrective actions.

Skills

Logistics coordination

Stakeholder communication

Education

Diploma or certificate in Logistics/Transport Management

Job description

The AGL Group in Johannesburg seeks an Outbound Corridor Control Tower Controller to monitor, coordinate and control the end-to-end movement of outbound cargo across designated corridors. You will ensure safe, efficient, and timely execution from origin to destination, acting as the central link between customers, transporters and internal teams.

You will maintain real-time visibility, resolve operational exceptions and keep accurate records across GPS, TMS and ERP systems, while upholding