CRM Specialist - HubSpot (Senior - Hybrid) at EnableSA (Pty) Ltd

EnableSA Recruitment; Gqeberha; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading company is seeking a Senior CRM Specialist to spearhead the implementation of HubSpot CRM. In this role, you will be responsible for configuring modules, ensuring data integrity, and maintaining compliance standards across multiple departments. Ideal candidates will have significant experience in CRM and specific expertise in HubSpot.

Qualifications

• 5+ years of experience in CRM administration or implementation, including 3+ years with HubSpot.
• HubSpot certifications required (e.g., CRM Implementation, Operations Hub).
• Proven experience in HubSpot configuration, reporting, and user management.

Responsibilities

• Lead the implementation of HubSpot CRM across multiple departments.
• Configure and customize modules including pipelines and workflows.
• Collaborate with teams to align CRM capabilities with strategic goals.

Skills

CRM Administration

HubSpot Configuration

Data Migration

Customer Success Processes

Marketing Automation

Agile Methodologies

Education

Grade 12

Degree

Tools

HubSpot

Boomi

Jira

Trello

Job description

Our client is seeking a Senior CRM Specialist to lead the new implementation of HubSpot CRM at the head office based in Port Elizabeth

· Lead the end-to-end implementation of HubSpot CRM across multiple departments.


· Configure and customize modules such as pipelines, workflows, custom properties, lead scoring, automation, and permissions.


· Integrate HubSpot with ERP, marketing platforms, and support systems using Boomi, APIs, and webhooks.


· Design and deliver custom reports, dashboards, and KPIs to meet business intelligence needs.


· Ensure data integrity, migration, and governance across platforms; support GDPR and other compliance efforts.


· Collaborate closely with Sales, Marketing, and Customer Success teams to align CRM capabilities with strategic goals.


· Develop and maintain training materials, SOPs, and onboarding resources for HubSpot users.


· Evaluate and roll out new HubSpot features and modules to enhance system capabilities.


· Act as the technical SME and platform administrator for HubSpot and liaise with HubSpot support or third-party vendors as needed.




Requirements· Grade 12


· HubSpot certifications (e.g., CRM Implementation, Operations Hub, Marketing Software).


· 5+ years of experience in CRM administration or implementation, including 3+ years with HubSpot.


· Proven expertise in HubSpot configuration, setup, and go-live processes.


· Strong experience in HubSpot Workflows, Lists, Custom Properties, Dashboards, Reporting, Lead Scoring, Sequences, and User Management.


· Hands-on experience with Boomi is preferred.


· Solid understanding of sales, marketing automation, and customer success processes.


· Experience with data migration, deduplication, and CRM-related system architecture.


· Experience in B2B, logistics, or SaaS environments.


· Familiarity with Agile methodologies and project tracking tools (e.g., Jira, Trello).


· Knowledge of HubSpot CMS and custom-coded workflow actions is a plus.

Desired Skills:

• Grade 12
• Degree
• Min 5 yrs exp

Desired Qualification Level:

• Degree

About The Employer: