CRM & Billing Technical Lead - Microsoft Dynamics

SWATX; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A technology solutions company in Cape Town is seeking a CRM & Billing Technical Lead. This role involves leading the implementation of Microsoft Dynamics 365 solutions, overseeing integrations, and providing technical leadership. Ideal candidates will have over 8 years of experience and expertise in C#, .NET, and Azure. Strong problem-solving skills and a commitment to best practices are essential.

Qualifications

• 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions.
• Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure.
• Knowledge of billing models, invoicing processes, and subscription management.

Responsibilities

• Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions.
• Oversee end-to-end integrations with ERP, payment gateways, and customer portals.
• Provide technical leadership to development teams, ensuring coding best practices.

Skills

Microsoft Dynamics 365

C#

.NET

JavaScript

SQL Server

Azure

RESTful APIs

SOAP

Agile methodologies

Education

Bachelor's or Master's in Computer Science

Job description

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

• Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions.
• Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems.
• Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization.
• Manage customizations, configurations, workflows, and plugins within Dynamics 365.
• Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps.
• Ensure high availability, scalability, and security of CRM & Billing systems.
• Troubleshoot performance issues and oversee system upgrades and patches.
• Work with DevOps teams for CI / CD pipeline automation and deployment management.
• Ensure compliance with regulatory, security, and data protection standards.

Qualifications & Skills

• Bachelor's or Master\'s in Computer Science, Information Technology, or related field.
• 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions.
• Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure.
• Knowledge of billing models, invoicing processes, and subscription management.
• Experience with RESTful APIs, SOAP, and integration patterns.
• Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices.
• Strong problem-solving and leadership skills.