CRM Analyst

Badger Holdings Inc; George; On-site; ZAR 350,000 - 600,000; Full time

Job summary

A leading insurance company in South Africa seeks a CRM Analyst to enhance their CRM strategy. The ideal candidate will leverage HubSpot to develop innovative customer engagement strategies and optimize automation, contributing to the company's digital growth and reducing call center dependency.

Qualifications

• Expertise in HubSpot and marketing automation essential.

Responsibilities

• Design intelligent, scalable CRM strategies.
• Collaborate across departments to drive engagement.
• Transform data into strategic insights.

Skills

HubSpot expertise

Customer journey design

Marketing automation

Job description

About Us

At dotsure.co.za, we’re redefining the insurance experience—100% digital, customer-first, and data-driven. As one of South Africa’s fastest-growing insurers, we're passionate about using smart technology and human creativity to deliver world-class service. We’re looking for someone like you to elevate our CRM strategy.

The Role: CRM Analyst

Are you a HubSpot expert with a talent for customer journeys and marketing automation? As our CRM Analyst, you will design intelligent, scalable CRM strategies to reduce call centre reliance and accelerate digital growth. You will collaborate across departments to drive targeted engagement, develop automation, and transform data into strategic insights.