Crew Purser

Crew Life at Sea; Wes-Kaap; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the maritime industry is seeking a Crew Purser to manage administrative tasks associated with crew management onboard their vessels. The successful candidate will ensure the smooth operation of crew-related processes, oversee budgets, and maintain accurate records, all while offering exceptional support to the crew. This role demands strong organizational skills and the ability to handle various tasks in a dynamic, fast-paced environment.

Qualifications

• Experience in crew management processes and procedures.
• Ability to work under pressure in fast-paced environments.
• Willingness to work irregular hours and travel as needed.

Responsibilities

• Manage all administrative tasks related to the crew onboard the cruise ship.
• Maintain accurate crew records, process contracts, payroll, and schedules.
• Coordinate travel arrangements and monitor crew attendance.

Skills

Organizational skills

Time-management skills

Communication skills

Customer service skills

Attention to detail

Education

Previous experience as a Crew Purser or similar role

Tools

Microsoft Office

Crew management software

Job description

Key Responsibilities:

- Manage all administrative tasks related to the crew, including processing contracts, payroll, and crew schedules onboard the cruise ship

- Maintain accurate and up-to-date crew records, including personal information, training, and certifications.

- Coordinate crew travel arrangements, including flights, visas, and accommodations.

- Monitor crew attendance and work closely with the vessel's captain to ensure proper staffing levels.

- Oversee the onboard crew store and manage inventory and sales.

- Handle crew inquiries, concerns, and complaints in a professional and timely manner.

- Assist with crew training and development programs.

- Prepare and maintain crew-related budgets and expenses.

- Collaborate with other departments to ensure the smooth operation of the vessel.

Requirements:

- Previous experience as a Crew Purser or in a similar role in the maritime industry.

- Strong knowledge of crew management processes and procedures.

- Excellent organizational and time-management skills.

- Proficient in Microsoft Office and crew management software.

- Exceptional communication and customer service skills.

- Ability to work well under pressure and in a fast-paced environment.

- Strong attention to detail and accuracy.

- Willingness to work irregular hours and travel as needed.