Credit Support Officer

Nedbank; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Nedbank seeks a proactive Credit Management professional in Johannesburg, responsible for delivering excellent Credit Support and ensuring stakeholder satisfaction. The ideal candidate will have a qualification in finance or business administration, with 3 to 6 years of experience in Credit Risk and Administration within a banking environment. Strong analytical skills and a collaborative approach are essential to succeed in this role.

Qualifications

• 3 - 6 years experience in Credit Risk and Administration in banking.
• Advanced Diploma or Degree required.
• Strong analytical and stakeholder management skills.
• Knowledge of End-to-End Innovation Lifecycle Method.

Responsibilities

• Deliver various Credit Support and Administrative services effectively.
• Ensure stakeholder satisfaction with accurate data.
• Manage and distribute required reports within timelines.
• Identify process enhancement opportunities.

Skills

Analytical Skills

Stakeholder management

Financial management

Education

Advanced Diplomas/National 1st Degrees

Matric / Grade 12 / National Senior Certificate

Qualification in Finance or Business Administration

Job description

Job Requisition Details

REQ#141010

Location: Johannesburg, Gauteng

Closing Date: 24 July 2025

Talent Acquisition: Bongiwe Mchunu

Job Family

Credit

Career Stream

Credit Management

Leadership Pipeline

Manage Self: Operational (MSO)

FAIS Affected

Job Purpose

To consistently deliver excellent support to all stakeholders by providing timeous and accurate information.

Job Responsibilities

• Deliver various Credit Support, Portfolio Management and Administrative services effectively within agreed turnaround times and quality standards within the National Facility letter team
• Effective time management to ensure volume standards are met
• Ensure stakeholder satisfaction by providing accurate data and information recording and capturing on systems and letters
• Extract, action and distribute required reports and necessary information within set timelines
• Achieve high quality output of all tasks or activities performed and provide satisfactory service to the stakeholders
• Effective and consistent adoption of transformational processes, technology or initiatives deployed into the business
• Be a strong and consistent teamplayer who plays a supportive and collaborative role which contributes to efficient operation of internal team and stakeholder business divisions
• Ensure continuous self development and upskilling to enable optimal performance and value add to the business
• Improve operational effectiveness and better client satisfaction by contributing, participating and providing insights when required
• Provide support to colleagues and share required knowledge to ensure team success and satisfactory service to the frontline
• Proactive management and actioning of tasks as deemed appropriate from time to time.
• Add value to the Bank by identifying opportunities to improve or enhance processes and recommending improvements and supporting implementation of ideal solutions in the business.
  
  

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees
• Matric / Grade 12 / National Senior Certificate
  
  

Preferred Qualification

• Qualification in Finance or Business Administration
  
  

Minimum Experience Level

• 3 - 6 years experience in Credit Risk and Administration within a Banking/Financial Services environment
  
  

Technical / Professional Knowledge

• End -to End Innovation Lifecycle Method
• Managing conflict situations
• Financial management
• Analytical Skills
• Stakeholder management
• Industry trends
• Systems knowledge
  
  

Behavioural Competencies

• Monitoring Information
• Decision Making
• Managing Work
• Collaborating
• Execution
• Influencing
  
  

Please contact the Nedbank Recruiting Team at [phone]