Credit Controller Jhb - Northern Suburbs

Assa Abloy Global Solutions; Johannesburg; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to enhance customer engagement and drive growth in the commercial sector. This role involves regular interaction with clients, managing sales orders, and ensuring exceptional service delivery. The ideal candidate will possess strong analytical and communication skills, with a proven ability to foster relationships and achieve sales targets. Join a global leader in access solutions, where your contributions will help create safer and more secure environments for people worldwide. Embrace the opportunity to develop your career in a diverse and inclusive workplace that values your unique perspective.

Qualifications

• Proven track record of achieving sales growth and developing sales channels.
• Strong solution selling and customer relationship management skills.

Responsibilities

• Conduct regular customer sales and service calls to meet sales targets.
• Manage customer relationships and resolve issues effectively.
• Support promotional activities to drive business growth.

Skills

Sales Growth

Customer Relationship Management

Solution Selling Skills

Analytical Skills

Communication Skills

Leadership Skills

Technical Acumen

Teamwork

Problem Resolution

Market Knowledge

Education

Tertiary Qualification

Tools

Microsoft Outlook

Microsoft Excel

Job description

To represent Assa Abloy Opening Solutions by performing a sales and service function to the SA Commercial customer channels.

Responsibilities / Accountabilities

1. Regular customer sales & service calls in accordance with your call cycle.
2. Placement of stock orders to achieve sales targets.
3. Liaison between internal admin and customers on all queries (sales, technical, logistics, stock etc).
4. Back-order maintenance & updates to optimize volumes (stock level accuracy, pricing, ranging, etc).
5. Communication & execution of agreed Key Account activities negotiated by BU Manager with H / O buyers (promotional campaigns, special projects, new product launches & stock upliftment).
6. Customer relationship management with key decision-makers (Buyer, Dept. to secure additional orders and deals under the guidance of the BU Manager & problem resolution.
7. Measurement of success of campaigns and promotions.
8. Report writing, proposals & access of ERPLX information to facilitate customer service management.
9. Daily customer contact reports.
10. To maximize the product solutions of all Assa Abloy products (locks, padlocks, safes, alarms, door furniture, Smart Electronics etc.) through identifying opportunities to expand sales growth.
11. Distribute marketing material; provide training & technical support at end user level.
12. To provide support with promotions and other sales activities to drive business growth (this may include representation at branches over weekends & public holidays).
13. To update pricing and maintain customer master listings together with timeous implementation of price increases.
14. Assessment & collection of valid returns and repairs in accordance with the Assa Abloy Returns policy.
15. To provide feedback on relevant market information and new business development.
16. Any other activities and new initiatives which enhance the development & growth of the Assa Abloy Group brands.

Professional Qualifications

1. Tertiary qualification (Advantageous).
2. Proven track record of achieving sales growth, introducing new products, and developing new and existing sales channels.
3. Ability to assist channel partners with specifications where alternative solutions are required.
4. Excellent leadership, analytical skills, and business acumen.
5. Strong solution selling skills.
6. Clear communicator, whether verbal, written, or in presentations.
7. Demonstrates ability to listen and build effective working relationships.
8. Knowledge of the industry and market (an advantage).
9. Team player with strong work ethics, able to work with minimal supervision.
10. A self-confident and committed person, with a positive outlook.
11. Flexible and open-minded.
12. A strategic thinker with strong attention to detail.
13. Good selling skills.
14. Experience at a similar level and in a similar role.
15. Professional attitude; team player with strong work ethics, and self-motivated.
16. Must be willing to travel extensively.
17. Results-oriented.
18. Leadership through example.
19. Driver's license required.
20. Computer literacy (Outlook and Excel).
21. Ability to work under pressure and travel extensively; frequent overnight stays required.
22. Vehicle in good working order.
23. Good knowledge of the geographical area.
24. Good knowledge of the retail security industry.
25. Technical acumen (Basic networking knowledge, understanding of jargon, and comfortable with installation & setup of programs / apps, e.g., pairing devices with IP settings).

We are the ASSA ABLOY Group. Our people have made us the global leader in access solutions.

In return, we open doors for them wherever they go.

With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world.

Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles or backgrounds.

We empower our people to build their careers around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.

Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their roles locally, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.