We are seeking a Credit Controller -Export Experience for contacting debtors and collection of outstanding payments, as well as managing claims and disputes arising from the export customers. Internal & external stakeholder management and relationship building is key to this role.
Duties & Responsibilities
Key Responsibilities:
- Analyze payments and identify short payments and disputes.
- Reconcile differences and apply the payments to invoices.
- Contact debtors for payments/outstanding amounts on accounts.
- Send letters of demand (post reminders, follow-ups and final demands being sent out)
- Manage the process of collections to legal action.
- Conduct reconciliations once payment has been made.
- Investigate validity of claims when a customer submits a complaint.
- Handling of quality claims (e.g. glass in wine, open bottles, etc.)
- Off-setting of in-country expenses (marketing/advertising) to be deducted from invoices
- Collecting information for reports on the claims and disputes that have been submitted
- Manage VAT implications.
- SA Reserve Bank approvals update annually.
- Identify repayment opportunities for accounts in default.
- Repayment requests management
- Allocate payments received to open invoices.
- Allocate payments as per remittance received.
- Apply applicable discount as per term.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organizational goals.
- Keep minutes of stakeholder meetings
- Proactive risk identification, mitigation, and management
- Ensure compliance to Order to Cash policies, procedures
- Compile, submit and present various reports as require.
- Provide progress reports and performance reports when required.
- Compile, submit and present various reports as require.
- Provide progress reports and performance reports when required.
Key Requirements:
- Diploma
- Proven experience in exports
- 3-5 years’ experience in collections and accounts receivable
- Good and broad understanding of credit risk management domestic and international
- Experience within a collections and accounts receivable department
- Good understanding of export regulations and VAT
- Good financial modelling skills
- Working knowledge of FMCG
- Liquor industry knowledge
- Good understanding of business processes, controls, and documentations.
- Excellent written and verbal communication skills.
- Strong attention to detail and confident in asking questions.
- Highly motivated and enthusiastic and able to respond to changes in priorities
- Confident and articulate collaborator
- MS Office applications advantageous
- Own Reliable transport to Parva Head Office in
Package & Remuneration
- Salary: R 106.35 per hour
- Contract: 3 Months
- Location : Stellenbosch (Cape Town Western)
If interested, please apply directly through email us directly at Zanele.Hlophe@adcorpgroup.com
N.B If emailing us directly, remember to insert "Credit Controller -Export Experience" in the email subject line, for consideration, and state which area you are applying for.