Credit Controller City Of Johannesburg Metropolitan Municipality

Introduction

The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control.

The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoices, compile and evaluate information needed to collect maximum outstanding accounts efficiently, resolving any discrepancies and to prevent bad debt.

The ideal candidates will be someone who has successfully completed Grade 12 with a minimum of 1 years' accounts receivables experience.

A Credit Management 3 qualification from the Institute of Credit Management would be an advantage.

Key Performance Areas:

1. Debt collection
2. Debtor's reporting
3. Banking
4. Collection Query Resolution
5. Customer Service

Minimum Requirements:

1. At least 1 years' accounts receivables experience
2. Matric
3. Credit Management 3
4. Ability to interpret age analysis, contractual terms and conditions in order to outline a collection strategy
5. Exceptional communication skills and a strong working knowledge of the English language (oral & written)
6. Ability to meet tight deadlines and work under pressure
7. Good interpersonal skills
8. Inbound and outbound call centre experience or Telephone collection
9. Intermediate PC and keyboard skills, including working knowledge of Word and Excel

Core Competencies:

1. Ability to deal with difficult clients
2. Team player
3. Numerical ability
4. Action and results orientated