Credit Controller, Accounts Receivables At Dsv

DSV - Global transport and logistics

In , ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.

Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Location: Kempton Park
Time Type: Full Time

Main Purpose of the Role

Adhere and follow DSV's credit and collections process, maintaining the company's cashflow and minimizing financial risk by ensuring customers pay on time. Responsible for overall credit controller function.

Tertiary Qualifications - Advantageous

1. Completed or currently studying B Accounting, Accounting degree / diploma or Credit Management
2. Financial accounting qualifications will be considered
3. Above average computer literacy
4. Solid experience on MS Office Software (Outlook, Excel, Word)
5. Working experience on an ERP System (SAP, and CargoWise1 preferred)
6. Knowledge of Bluejay & Clientzone

Job Related Requirements

1. Minimum of 2 years in credit controller position field
2. Full Understanding of the end-to-end business processes underlying the credit control function
3. Must be able to drive correct behaviour and organizational compliance
4. Proven problem-solving skills with the ability to identify root causes and effectively apply the process of elimination
5. Take appropriate steps for short term resolution
6. Offer effective Medium to long-term skills
7. Must be able to communicate effectively and with diplomacy
8. Must have good presentation and report writing skills
9. Must be self-motivated and committed

Added Advantages for this Role

1. Experience in the Shared Services / Logistics environment
2. Ability to address Senior Level Management with concise information
3. Strong knowledge of logistics business, practical experience
4. Studying towards a financial / credit management Certificate / Diploma / Degree
5. Strong orientation for fast-paced high productivity metric driven environment ensuring that the AR function meets its agreed SLA targets relating to the AR process and Credit Risk Policies

Duties & Responsibilities

1. New Account Opening
2. Credit Risk: Monitor the creditworthiness of customers, credit reports, and other relevant data to assess risk levels accurately. Monitor credit limits for customers.
3. Collections: Proactively follow up on balances, through calls, emails, meetings, log disputes and facilitate resolution, bill interest where necessary, and propose action to avert indebtedness.
4. Send out statement, invoices within agreed timeline.
5. Advise on potential write-offs.
6. Disputes: Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational / Sales Department to ensure that queries are resolved smoothly and in due time.
7. Credit Policy Compliance: Adhere to credit policies and procedures to ensure consistency, efficiency, and compliance with internal standards and regulatory guidelines.
8. Stakeholder Communication: Collaborate with internal stakeholders, including senior management, finance, and operations teams, to communicate credit risk insights and recommendations effectively.
9. Ensure that the AR department provides quality service to both internal & external Customers.
10. Month end: Complete reporting to be shared with relevant stakeholders and comply to month-end reporting deadlines.
11. Collaboration: Respond promptly and completely to both internal and external queries by customers. Work closely with sales, operations and finance team to address customer issues and ensure smooth operations, timely collections.
12. Master Data Maintenance: Maintain data quality of customers, ensuring adherence to established data governance principles and procedures.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.