Credit Controller – SSCC

Main job function

Our client is urgently seeking a Credit Controller (specifically acquainted with the medical billing environment).

Minimum Requirements:

• Matric certificate
• Own Vehicle
• Valid Driver’s license
• Proven Experience in handling Medical Credit controlling
• SAMA knowledge would be an advantage

Key Responsibilities:

• Support the billing process for insured and self-pay patients.
• Confirming Patient account charges.
• Submitting claims to insurance companies and resolving queries to enable invoice settlement.
• Monitor and manage outstanding accounts, identifying and resolving queries.
• Ensuring that invoices are approved for settlement and payments are received on time; overdue accounts are dealt with promptly.
• Build strong relationships with insurance companies to ensure efficient invoice approval and payment, and effective dispute resolution.
• Resolve queries and issues related to billing and credit control.
• Identify and escalate any issues or risks related to billing and credit.
• Provide regular reporting on billing and credit control activities and aged debt reporting.
• Develop and implement effective credit control procedures to ensure that all invoices are paid in a timely manner.
• Keep up to date with changes in healthcare regulations and insurance policies to ensure that the organization’s billing practices are compliant.

Key Requirements:

• Previous experience in a billing and credit control role, ideally within the healthcare industry.
• Strong knowledge of medical billing and coding practices including understanding of different billing systems, private medical insurance plans and reimbursement methods (billing system examples – Elixir Live, Medidi, iHealth, Healthbridge, Vericlaim).
• Strong communication and interpersonal skills with the ability to build and maintain relationships with stakeholders.
• Excellent attention to detail and accuracy.
• Strong problem-solving skills and the ability to identify and escalate issues to achieve resolution.
• Ability to work effectively in a team environment.
• Proficiency in Microsoft Office, Excel, and billing software.