Credit Controller

Fidelity Services Group; South Africa; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Fidelity Services Group in Midrand is seeking a Credit Controller to manage credit files, chase overdue accounts and improve cash inflows. You will liaise with internal departments, run weekly debt reports, and ensure aging is maintained per policy.

The role requires Matric, SAP experience, and at least 2 years in debt collection, with strong communication and problem-solving skills. On-site work and frequent remittance handling are required.

Qualifications

• Matric
• Computer literate
• 2 Years Debt Collection experience
• Experience in SAP Allocation of Debtor Receipts advantageous

Responsibilities

• Manage customer credit files and profiles.
• Liaise with internal departments on issues related to debtor’s control.
• Cash Inflow Forecast
• Reporting on a weekly basis.
• Maintaining debtors ageing according to policy and procedure.
• Attend Debtors Credit Review meetings
• Minimize credit risks
• Chase overdue accounts by telephone, email & letter within agreed timescales.
• Maintain accurate records of chasing activity as per policy and procedure.
• Identify changes in payment patterns and propose action to avert indebtedness.
• Ensure that all transactions are compliant with SARS regulations.
• Handle disputed invoices and negotiate to bring payment within the agreed terms.
• Provide accurate advice on invoice queries.
• Respond promptly and completely to Debtors and internal enquiries.
• Providing ad hoc reporting as and when requested.
• Post payments to accounts and allocate per Remittance Advices as required.
• Minimize bad debts through controls & procedures.
• Processing Credit Notes as per policy and procedures.
• Send out monthly client statements/invoices/credit notes/letters as may be agreed from time to time.
• Develop the credit management capability within the practice.
• Provide cover for other accounting functions as requested.
• Other duties as delegated from time to time by the HOD and Pre-Legal Reinstatement and Recoveries Manager or any other person designated in their absence.
• Responds to telephone inquiries and assists in solving claim queries related to the customer’s accounts.
• Meet cash & Debtor day targets set by the Pre-Legal Reinstatement and Recoveries Manager, also responsible for monthly reports, updates to Pre-Legal Reinstatement and Recoveries Manager.
• Undertake Debtor account reconciliations as required.
• Ensure monthly processing deadlines are met as required.
• Travelling to members to collect monies and sort out queries from time to time when approved by the Credit Manager
• Analyse queries on accounts and find solutions to reduce them.
• Make sure that the credit notes are been passed on time.
• Ensure that the tax Credit Notes are set off weekly as per policy and procedure.
• Ensure that all refunds have relevant documentation attached and process as per policy.
• Make sure that all unallocated balances on your age analysis are investigated and cleared weekly.
• Working according to Debtors Age Analysis (DAA) to ensure that all the old items are sorted out first.
• Ensure accurate processing and calculation of settlement payments.
• Ensure that Debtors debts are paid to us, in a timely manner/ pro-active collection

Skills

Debt collection

Communication

Data entry

Problem solving

Education

Matric

Tools

SAP

Job description

Vacancy: Credit Controller

Region: Midrand

Reporting to: Cleaning Management Accountant / FM

OverallPurpose of the Job:

Responsible to collect outstanding monies and resolve queries to achieve the company’s collection andbad debtobjectives. Thisimportant roleensures that the achievement of customer collection targets, essential to the profitability of the company, are met.

CreditControllers manage overdue accounts, reduce thecompany’scash collectionsrisk.

They support the sales team by affording credit facilities to desired customers.

Minimum Qualifications and Experience:

• Matric
• Computer literate
• 2 Years Debt Collectionexperience
• Experience inSAPAllocation of Debtor Receiptsadvantageous

Job Requirements & Other Attributes:

• Maximize CashInflow
• Sorting outPODS /queries and collections as per policies and procedures
• Minimize Risk
• Dataaccuracy / integrity(Age analysis and reporting on Cleaning Debtor reports)
• Input data accurately
• Able to communicate efficiently,cash collection persuasive skills

Main Duties:

• Manage customer credit files and profiles.
• Liaise with internal departments on issues related to debtor’s control.
• CashInflow Forecast
• Reporting on a weekly basis.
• Maintainingdebtors ageing according to policy and procedure.
• Attend Debtors Credit Review meetings
• Minimize credit risks
• Chase overdue accounts by telephone, email & letter within agreed timescales.
• Maintainaccuraterecords of all chasing activity as per policy and procedure.
• Identifychanges in payment patterns and propose action to avert indebtedness.
• Ensure that all transactions are compliant with SARS regulations.
• Handle disputed invoices and negotiate to bring payment within the agreed terms.
• Provideaccurateadvice on invoice queries.
• Respond promptly and completely toDebtorsand internal enquiries.
• Providingadhocreporting as and when requested.
• Post payments to accounts andallocate(per RemitanceAdvices)asrequired.
• Minimize bad debts through controls & procedures.
• Processing CreditNotes as per policy and procedures.
• Send out monthly client statements/invoices/credit notes/letters as may be agreed from time to time.
• Develop the credit management capability within the practice.
• Provide cover for other accounting functions as requested.
• Other duties as delegated from time to time by the HOD and Pre-Legal Reinstatement and Recoveries Manager or any other persondesignatedin their absence.
• Responds to telephone inquiries andassistsin solving claim queries related to the customer’s accounts.
• Meet cash &Debtor daytargets set by the Pre-Legal Reinstatement and Recoveries Manager, also responsible for monthly reports, updates to Pre-Legal Reinstatement and Recoveries Manager.
• UndertakeDebtoraccount reconciliations asrequired.
• Ensure monthly processing deadlines are met asrequired.
• Travelling to members to collect monies and sort out queries from time to time when approved by the Credit Manager
• Analyse queries on accounts and find solutions to reduce them.
• Make sure that the credit notes are been passed on time.
• Ensure that the tax CreditNotes are set off weekly as per policy and procedure.
• Ensure that all refunds have relevant documentation attached and process as per policy.
• Make sure that all unallocated balances on your age analysis are investigated and cleared weekly.
• Working according toDebtors AgeAnalysis(DAA)to ensure that all the old items are sorted out first.
• Ensureaccurateprocessing and calculation of settlement payments.
• Ensure thatDebtorsdebts are paidto us,in a timely manner/ pro-active collection