Credit Controller

Permanent

LinbroParkCPG

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met.

To manage overdue accounts, reduce the Company’s risk and minimize losses.

Key Responsibilities

Credit Control

Generate and dispatch invoices or PoD’s on time to enable payment

Receive remittance advices from customers and allocate appropriately

Process all discounts and rebates for the Credit Supervisor to release before close of month-end

Clear all allocated cash in the General Ledger

Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system

Prepare General Ledger accounts for authorization and release before statements are run

Run statements on SAP prior to agreed monthly deadlines and distribute to customers

Customer Administration

Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits

Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits were indicated by the credit analysis report

Report on all transactions on 60 days plus to the Credit Supervisor

Process ‘stop supply’ instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorizations have been received

Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented

Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

Investigate pricing claims on SAP, print invoices and review deals on the system

Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department

Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing

Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow

Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site

Ensure stock claims are tracked on SAP and that queries are finalized

Manage invalid claims by providing the necessary proof or backup documents to the customer

Teamwork and Self-Management

Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development

Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained

Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution

Support and drive the business core values

Manage colleagues and client’s expectations and communicate appropriately

Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives

Champion training and development of self and others through utilizing available training opportunities

Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable

Key Relationships

Internal

Warehouse and finance administration teams

Support office team

External

Customers and principals

Qualifications And Experience

Relevant Finance Diploma or Degree

At least 3 years’ experience in a credit and logistics environment.

Skills and Competencies

Knowledge

Credit management and analysis

Compliance requirements

Credit business processes and practices

Skills

Verbal and written communication

Interpersonal

Logical thinking

Problem solving

Attributes

Initiative and assertive

Able to work under pressure and priorities

Proactive

Attention to detail

Deadline driven

Systematic

Results/Goal oriented

Accuracy

Customer focus

We look forward to hearing from you!