Credit Controller

Helderberg Personnel; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A financial services company based in Cape Town is looking for a Credit Controller to manage the debtors ledger and ensure timely payments. This role requires strong organisational and communication skills, along with at least 2 years of relevant experience. The candidate should be adept at managing customer interactions and resolving queries while adhering to administrative policies.

Qualifications

• Minimum 2 years of relevant experience.
• Experience in a similar working environment.
• Knowledge and understanding of admin policies and procedures.

Responsibilities

• Manage and control the debtors ledger.
• Collect outstanding balances and manage arrear accounts.
• Communicate with customers regarding outstanding balances.

Skills

Communication skills

Organisational skills

Ability to work under pressure

Computer literate (MS Word, PowerPoint, Excel)

Knowledge of Axapta / ERP systems

Education

Matric / NQF4 qualification

Finance qualification

Job description

Job title : Credit Controller

Job Location : Western Cape, Cape Town

Deadline : October 30, 2025

Overview

Credit Controller responsible for managing the debtors ledger, administering payments, and supporting month-end processes. This role requires strong communication, organisational skills, and the ability to work under pressure.

Requirements

• Matric / NQF4 qualification
• Finance qualification an advantage
• Experience in a similar working environment
• At least 2 years relevant experience
• Computer literate (MS Word, PowerPoint, Excel)
• Knowledge of Axapta / ERP systems
• Knowledge and understanding of admin policies and procedures
• Ability to work under pressure
• Good communication and telephone skills
• Ability to listen and interpret information
• Ability to work with people
• Ability to work in a systematic and organised manner

Key Responsibilities

• Manage and Control Debtors Ledger
• Work within the framework of set collection targets as agreed with management
• Collect outstanding balances
• Manage arrear accounts and keep bad debt to a minimum
• Monitor credit limits
• Allocate payments and settlement discounts

• Administration Duties
• Record payments received on an age analysis
• Code cheques and hand over to relevant persons for batching
• Ensure confirmation is received for electronic payments
• Issue collection cards to relevant persons for cheque collections
• Accurately record account adjustments into journals
• Reconcile accounts
• Issue final notices for long outstanding accounts
• Hand over accounts with bad debt

• Attend to Customers
• Contact customers regarding outstanding balances
• Ensure assistant credit controller posts / faxes requested documents to customers
• Record customer follow-ups onto Axapta
• Resolve customer queries regarding credits, invoices, credit limits and payments
• Diarise dates for cheque collection and follow up on due dates

• Month-End Duties
• Ensure all payments, credits and journals are processed before month-end cut off
• Scrutinise statements for errors before sending to customers
• Ensure copies are filed in the correct order in customer files

Accounting / Financial Services jobs