Credit Controller

Credit Controller required in Paarden Eiland, Cape Town.

Are you an experienced Credit Controller who works closely with customers, has strong attention to detail, and is ready to take charge of managing credit policies in a fast-paced wholesale environment?

Our client, located in the Paarden Eiland area, requires a motivated and proactive individual to join their team.

This individual will be responsible for overseeing the company’s credit management, ensuring customers make timely payments, and effectively managing outstanding invoices to maintain a healthy cash flow and reduce financial risk.

Requirements:

• Matric, with relevant tertiary qualification advantageous.
• Customer-focused to understand and address customer concerns.
• Highly organised to juggle multiple accounts and deadlines simultaneously.
• Strong analytical skills to take data and support logical, pragmatic, and structured reconciliations to meet outcomes.
• Good communication skills both spoken and written.
• Results-driven in meeting customer and company expectations.
• Ability to integrate with both internal and external customers; sales, operations, and finance teams.

Duties and Responsibilities:

Credit Management:

• Oversee the complete credit control function within the retail accounts receivable department.
• Manage and monitor the organization’s credit policies and practices.
• Manage credit limits and credit terms for customers.
• Ensure sales ledger and accounts receivables reports are accurate and up to date.
• Resolve disputes and billing issues between POS and Financial system (XERO).

Debt Collection:

• Contact customers to follow up on outstanding payments and overdue accounts.
• Negotiate payment plans with customers in line with company policies.
• Maintain accurate records of all collection activities.
• Address and resolve payment discrepancies.

Finance:

• Calculate and complete settlement discounts.
• Ensure all invoices are printed and synchronized in both POS and Finance systems.
• Collaborate with finance, sales, and operations teams to ensure seamless account management and financial processes.

Collaboration and Communication:

• Collaborate with warehouse and sales teams on credit control matters.
• Building and maintaining strong relationships with debtors while enforcing payment obligations is a crucial aspect of the role.
• Report payment defaults and keep records thereof.