Credit Controller

BDO South Africa; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A financial services firm in Cape Town is seeking a Credit Controller to manage client accounts and outstanding balances. The successful candidate will conduct monthly meetings, maintain records, and ensure timely collection of debtor balances. Strong communication and organizational skills are essential. This role offers a competitive salary and opportunities for professional development.

Responsibilities

• Conduct monthly partner meetings to review outstanding debtor balances.
• Maintain client accounts by updating missing information.
• Update client and invoice statuses in Maconomy.
• Collect debtor balances according to payment terms.
• Liaise with managers about unpaid invoices.
• Follow up on queries until resolved.
• Prepare weekly ageing reports for partners.
• Maintain detailed records of collection attempts.
• Issue demand notices and other company documents.
• Provide monthly overdue debtor balances to partners.
• Identify overprovisions and instruct adjustments.
• Update procedures and policies as needed.

Job description

Main Duties and Responsibilities

STANDARD CREDIT CONTROLLER DUTIES & RESPONSIBILITIES

• Conduct monthly partner meetings via Teams or in person to review outstanding debtor balances.
• Maintain client accounts by updating missing information such as VAT numbers, company registration, ID, trust numbers, addresses, contact details, and account grouping.
• Update client and invoice statuses in Maconomy on all open items and report regularly to the National Credit Control Manager.
• Collect debtor balances according to standard payment terms of "payment upon presentation" through email, letter, and phone calls, aiming to meet set targets.
• Liaise with engagement managers and partners about unpaid invoices and gather insights into payment delays.
• Follow up on queries until resolved.
• Prepare weekly ageing reports highlighting problematic accounts for partners’ attention or as requested.
• Maintain detailed records of collection attempts in Maconomy and ageing reports.
• Ensure all journal entries and client card updates are supported by relevant documentation and instructions.
• Issue and complete demand notices, handover documents, vendor forms, business rescue and liquidation forms, client refund requests, and other company documents as requested.
• Provide monthly overdue debtor balances, identifying aged or problematic debt for partner review.
• Identify overprovisions and instruct the admin team to adjust balances accordingly.
• Update procedures and policies as instructed by the National Credit Control Manager and adapt practices accordingly.