Credit Control Supervisor

Fidelity Services Group; Gauteng; On-site; ZAR 300,000 - 520,000; Full time

Job summary

Fidelity Services Group is seeking a Credit Control Supervisor to oversee the end-to-end Accounts Payable function, ensuring timely and compliant processing of invoices, payments, reconciliations, and vendor management.

The role provides leadership to the AP team, maintains internal controls, and supports financial reporting and month-end obligations. The ideal candidate has 5+ years in AP and 2+ years in a supervisory role, with SAP and Coupa proficiency.

Qualifications

• 5+ years accounts payable experience.
• 2+ years supervisory or management experience.
• Experience with SAP and Coupa.
• Strong knowledge of AP processes and accounting principles.

Responsibilities

• Supervise, train and develop the AP staff, including performance reviews.
• Ensure accurate processing of invoices and payments; manage day-to-day AP operations.
• Manage vendor inquiries and relationships; resolve discrepancies.
• Review and approve invoices, reconcile accounts, maintain AP ledger.
• Implement internal controls and ensure regulatory compliance.
• Prepare AP reports; analyze KPIs; assist month-end closing.
• Collaborate with procurement/finance to streamline processes.

Skills

Leadership

Communication

Attention to detail

Team management

Education

Accounting/Finance qualification

Tools

SAP

Coupa

Microsoft Office

Accounting software

Job description

Purpose of the Role

The Credit Control Supervisor is responsible for overseeing the end-to-end Accounts Payable (AP) function, ensuring timely, accurate, and compliant processing of invoices, payments, reconciliations, and vendor management. The role provides leadership to the AP team, maintains internal controls, and supports financial reporting and month-end obligations.

Purpose of the Role

The Credit Control Supervisor is responsible for overseeing the end-to-end Accounts Payable (AP) function, ensuring timely, accurate, and compliant processing of invoices, payments, reconciliations, and vendor management. The role provides leadership to the AP team, maintains internal controls, and supports financial reporting and month-end obligations.

Key Responsibilities

• Team management: Supervise, train, and develop the AP staff, including performance reviews and workflow management.
• Process oversight: Ensure accurate and timely processing of all invoices and payments, and manage the day-to-day operations of the department
• Vendor relations: Serve as the primary contact for vendor inquiries, manage vendor relationships, and resolve discrepancies and issues.
• Financial accuracy: Review and approve invoices and payments, reconcile accounts, and ensure the accounts payable ledger is complete and accurate.
• Compliance and controls: Implement and enforce internal controls, ensure adherence to company policies, and maintain compliance with relevant laws and regulations.
• Reporting and analysis: Prepare regular accounts payable reports, analyze key performance indicators (KPIs), and assist with month-end and year-end close activities.
• Collaboration: Work with other departments, such as procurement and finance, to streamline processes and support overall financial objectives.

Qualifications & Experience

• Accounting, finance, or a related qualification
• 5+ years of accounts payable experience.
• 2+ years of supervisory or management experience.
• Strong knowledge of accounting principles and AP processes.
• Proficiency in accounting software and Microsoft Office Suite.
• Experience in SAP and Coupa.
• Excellent communication, interpersonal, and leadership skills.
• Strong organizational skills and attention to detail.

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.