Creative Services PMO Lead — Flexible Hours

SubjectWell, Inc.; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Flexible working hours

Mobile working

Personal development budget

Regular team events

Diverse international team

Job summary

Clariness seeks a Project Management Team Lead – Creative Services in Cape Town. You will blend hands-on project management with people leadership, guiding a pod of PMs and Coordinators while delivering high-profile client work.

You will collaborate with Creative Services and SEA teams to improve processes, drive PMO improvements, and explore AI-enabled solutions. 5+ years in PM, senior leadership experience, and excellent communication are required.

Qualifications

• 5+ years of project management experience in a client-facing environment.
• Previous senior PM/Team Lead experience preferred.
• Proven line management, coaching and performance development skills.
• Strong multi-project governance and prioritisation capabilities.
• Experience with creative services or multidisciplinary teams (Graphics, Copy, Web, Digital).
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and coach a pod of Project Managers and Project Coordinators across levels.
• Own portfolio of high-profile client projects from start to finish.
• Manage timelines, priorities, resources, risks and quality across multiple projects.
• Coordinate delivery with Creative Services, SEA teams, and other stakeholders.
• Act as primary client contact, manage expectations and push back when needed.
• Balance delivery demands with people management and development conversations.
• Identify and implement PMO process improvements and new tech adoption (AI tools).
• Contribute to building a high-performing, collaborative PMO team.
• Work with leadership to align priorities and improve client delivery.

Skills

Project management

People leadership

Stakeholder management

Process improvement

Communication

AI in PM

Fluent English

Tools

AI tools

Job description

Clariness seeks a Project Management Team Lead – Creative Services in Cape Town. You will blend hands-on project management with people leadership, guiding a pod of PMs and Coordinators while delivering high-profile client work.

You will collaborate with Creative Services and SEA teams to improve processes, drive PMO improvements, and explore AI-enabled solutions. 5+ years in PM, senior leadership experience, and excellent communication are required.