Creative Production Manager

Massmart; Wes-Kaap; On-site; ZAR 450,000 - 600,000; Full time

Job summary

A leading company in retail is seeking a Creative Production Manager to oversee the creative production process for retail media campaigns. This role involves managing both digital and in-store formats, leading creative strategy, and collaborating across multiple teams to ensure brand alignment and operational efficiency. Candidates should possess a Bachelor’s degree and at least 6 years of relevant experience in creative production or related fields.

Qualifications

• 6+ years experience in creative production/studio operations.
• Hands-on experience coordinating creative outputs across multiple formats.
• Exposure to retail media and advertising technology.

Responsibilities

• Lead the end-to-end creative production process for retail media campaigns.
• Establish and manage a campaign-centric creative production calendar.
• Implement QA protocols for compliance with brand standards.

Skills

Creative Production

Project Management

Collaboration

Education

Bachelor’s degree in media production/design/advertising/marketing

Job description

Position summary:

As Creative Production Manager in the Retail Media team, you will be expected to lead the end-to-end creative production process for all Alternative Revenue retail media related campaigns. The role is also responsible for translating strategic retail media briefs into engaging, high-quality creative assets across both digital and in-store formats while overseeing the entire creative lifecycle, managing internal & external creative resources as well as ensuring brand alignment, operational efficiency, and creative excellence that delivers tangible results for customers, clients, and the Massmart business.

About the team:

The Retail Media Team is made up of Strategy, Sales, Operations, Design, and Client Success. Our mission is to help brands and sellers meaningfully connect with customers on their shopping journey – wherever that occurs, by enabling discovery of the right products at the right time to save money and live better.

Retail Media sits within the broader Alternative Revenue business.

What you'll do:

• Creative Production Strategy and Oversight: Lead the execution of all creative assets required for paid retail media campaigns, aligned to advertiser briefs
• Creative Workflow and Project Management: Establish, maintain, and manage a campaign-centric creative production calendar across digital and physical channels.
• Quality Control, Compliance, and Governance: Implement robust QA protocols to ensure all creative assets are compliant with internal guidelines, client brand standards, and advertising regulations.
• Cross-Functional Collaboration: Collaborate closely with Account Management, Retail Media Strategy, and Sales teams to ensure creative alignment with commercial and advertiser goals.

What you’ll bring:

• Bachelor’s degree in media production/ design/ advertising/ marketing related qualifications.
• 6+ years of experience in creative production/ studio operations/ traffic management related role.
• Exposure to retail media, shopper marketing, advertising technology, or in-house agency models.
• Hands-on experience coordinating creative outputs across digital, print, in-store, and mobile formats.
• Experience working with advertisers and cross-functional delivery teams in high-volume, campaign-based environments.

“Employment Equity Policy Requirements may be applicable”

If you don`t hear from us within 14 days please consider your application unsuccessful.

"Please note that only the following information is required in your CV:

Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location(Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy."

Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, where after it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit https://www.massmart.co.za/privacy-policy