Creative & Ecommerce Operations Specialist

Top Vitae; Oos-Kaap; On-site; ZAR 250,000 - 420,000; Full time

Job summary

Top Vitae is seeking a creative, commercially minded and highly organised individual to support Shopify, e-commerce, graphics, product development and daily operations under the Director. You will help keep the business moving across online channels and marketing efforts.

The role covers managing Shopify product data, creating artwork, assisting with product development and coordinating with suppliers to ensure accurate information and timely launches.

Qualifications

• 4+ years’ relevant experience in graphic design, e-commerce, creative support, business administration or a similar hands‑on role.
• Qualification in Graphic Design or a closely related field.
• Strong, practical experience with Shopify and e-commerce platforms.
• Experience in the Full Adobe Suite with a strong knowledge in Photoshop, with the ability to create and amend artwork independently.
• Strong understanding of e-commerce, product presentation and online merchandising.
• Highly computer literate and comfortable working across multiple digital systems.
• Commercially minded, with an understanding of how creative work, products and e-commerce contribute to the wider business.
• Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities.
• Creative, energetic and proactive, with a willingness to get involved and take ownership.
• Strong communication skills, including confidence communicating with suppliers and other stakeholders.
• A hands‑on approach and the ability to work at pace, meet deadlines and adapt to changing priorities.
• Reliable, accountable and solutions‑focused, with the ability to identify what needs to be done and get it done without constant supervision.

Responsibilities

• Manage and update products on Shopify, ensuring product information remains accurate and current.
• Upload new products, images, descriptions, pricing and stock information.
• Maintain website content and product accuracy across the online store.
• Assist with online promotions, collections and visual merchandising.
• Monitor the website and identify issues or content requiring attention.
• Assist with online orders and customer queries when required.
• Identify high-stock styles that need attention
• Move stock between Online stores and other appropriate channels
• Create collections such as Last of the Bestsellers, Final Sizes, Last Chance - load products and images
• Refresh older styles with new content and merchandising
• Work with marketing on UGC, ads and fresh campaigns
• Monitor what is actually selling and react quickly
• Move stock to the channel where it has the best opportunity to sell

Skills

Strong communication skills

Excellent organisational skills

Creative, energetic and proactive

Ability to work at pace

Commercial awareness

Education

Graphic Design qualification

Tools

Shopify

Adobe Creative Suite

Adobe Photoshop

Job description

Top Vitae is seeking a creative, commercially minded and highly organised individual to support Shopify, e-commerce, graphics, product development and daily operations under the Director. You will help keep the business moving across online channels and marketing efforts.

The role covers managing Shopify product data, creating artwork, assisting with product development and coordinating with suppliers to ensure accurate information and timely launches.