Crane Field Service Technician

Ultra Pharmaceutical And Medical Placements; Durban; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to join their dynamic team in KZN. In this pivotal role, you will oversee the commissioning and maintenance of advanced cranes, ensuring they meet operational standards and customer specifications. Your expertise in industrial automation and drive systems will be crucial as you provide on-site support, troubleshoot issues, and collaborate with internal teams to enhance client satisfaction. If you have a passion for hands-on technical work and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Minimum of 5 years experience in commissioning and servicing large industrial systems.
• Proven technical skills with hands-on experience in automation and drive systems.

Responsibilities

• Oversee commissioning, testing, and handover of cranes to ensure operational standards.
• Provide field service support and troubleshooting for cranes across KZN.
• Collaborate with teams to meet project deliverables and maintain client satisfaction.

Skills

Industrial Automation

Drive Systems

H.V Equipment

Troubleshooting

Mechanical Repair

Electrical Repair

PLC Software Systems

Education

Degree / NQF6 or NQF7 or Diploma

Job description

Leading organization that supplies Maritime Cranes & Construction Machines requires a Field Service Technician for KZN.

Qualifications:

• Degree / NQF6 or NQF7 or Diploma
• Proven technical skills with hands-on experience working with industrial automation, drive systems, and H.V equipment
• Minimum of 5 years of relevant experience in commissioning, servicing, and maintenance of large industrial systems
• Cranes experience will secure

Reporting Line:

Reports to the Customer Service Team Leader - Container Cranes.

Role Responsibilities:

1. Commissioning: Oversee commissioning, testing, and handover of STS, RTG & RMG Cranes, ensuring they are operational, meet customer specifications, and are handed over successfully.
2. Field Support: Provide field service support, troubleshooting, and maintenance for cranes.
3. Collaboration: Work closely with internal teams and customers to meet project deliverables, resolve technical issues efficiently, and maintain client satisfaction.
4. Travel: Regular travel around KZN is required.

Key Tasks:

• Represent the company on-site during commissioning.
• Coordinate with design, production, service, and installation teams for seamless commissioning.
• Manage on-site commissioning activities post-installation.
• Complete testing procedures and handover documentation per project requirements.
• Prepare and present technical reports after project completion.
• Execute commissioning activities such as start-up, hardware verification, and optimization.
• Calibrate and test variable speed inverter drives up to 1 MW.
• Test, verify, and debug PLC software systems.
• Conduct performance testing and customer training on crane operation and maintenance.

Field Service Tasks:

• Troubleshoot and repair mechanical, electrical, and control issues.
• Perform routine maintenance, diagnostics, and software updates.
• Respond promptly to technical support calls and emergencies.
• Ensure repairs and services comply with safety standards.
• Act as a liaison with customers, providing feedback for product improvement.
• Mentor junior technicians on-site.
• Assist in evaluating and improving service protocols.