Courier (Code 8) in KZN

Dream job Link; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

FedEx Express, Durban North Station, is seeking a Courier (Code 8) for full-time, on-site work in the Greater Durban area. The role covers end-to-end delivery, pickup, and handling of time-critical express shipments using Code 8 light vehicles.

This position requires a valid Code 8 license, adherence to safety and regulatory standards, and a 45-hour work week. You will interact with customers, capture PODs, and maintain accurate scans and documentation throughout daily operations.

Qualifications

• Matric / Grade 12 qualification.
• Valid Code 8 (B or EB) driving license.
• Experience in courier operations and local dispatch is preferred.

Responsibilities

• Perform pre-trip vehicle safety checks and load packages for delivery.
• Deliver packages to Durban North and surrounding areas within service windows and obtain POD where required.
• Handle pick-ups for domestic/international shipments and verify documentation.

Skills

Code 8 Driver’s License

Route knowledge

Customer service

Safety minded

Education

Matric / Grade 12

Job description

Company: Federal Express Corporation AMEA (FedEx Express)

Position Title: Courier (Code 8)

Location: Moreland Drive, Durban North, KZN 4051, South Africa

Category: Ground Operations / Driver

Employment Type: Full-Time, Regular

Scheduled Weekly Hours: 45 Hours

Work Arrangement: On-Site / Remote: No

1. Executive Role Purpose & Corporate Context

FedEx Corporation operates one of the world’s largest express transportation networks, delivering time-definite express, domestic, and international shipments across 220+ countries and territories. Operational decisions at FedEx are governed by the People-Service-Profit (P-S-P) philosophy: taking care of team members enables impeccable service delivery, driving profitability that is reinvested into personnel, technology, and fleet infrastructure.

Operating from the Durban North Station on Moreland Drive, the Courier (Code 8) is the frontline brand ambassador for FedEx Ground Operations across the Greater Durban Metropolitan area. The role manages the end-to-end transport, handling, security clearance, and delivery of time-critical domestic and international packages using Code 8 (Code B/EB) light motor vehicles while adhering strictly to strict delivery schedules and regulatory aviation security standards.

2. Operational Workflows & Daily Functions

┌─────────────────────────────────────────────────────────┐ │ FEDEX COURIER OPERATIONAL FRAMEWORK │ └────────────────────────────┬────────────────────────────┘ │ ┌──────────────────┬─────────────────┴─────────────────┬──────────────────┐ ▼ ▼ ▼ ▼ ┌─────────┐ ┌──────────────┐ ┌─────────────┐ ┌──────────────┐ │ Station │ │ Route │ │ Pick-Up & │ │ Hub Return, │ │ Sort & │ │ │ │ │ │ │ │ │ Execution & │ │ │ │ │ │ │ │ │ Customer │ │ │ │ │ │ │ │ │ Security & │ │ │ │ │ │ │ │ │ Packing │ │ │ │ │ │ │ │ │ Delivery │ │ │ │ │ │ │ │ │ Service │ │ │ │ │ │ │ │ │ Debrief │ └────┬────┘ └──────┬───────┘ └──────┬──────┘ └──────┬───────┘ │ │ │ │ │ │ │ │ Sorts inbound cargo, Executes domestic/int'l delivery, Collects outbound Returns to station, drops scans tracking IDs, secures proof-of-delivery (POD), packages, verifies outbound shipments, completes loads light vehicle. manages daily route stops. waybills/barcodes. debrief & logbook records.

1. Station Preparation, Sort & Vehicle Loading (25%)

• Perform pre-trip vehicle safety inspections on assigned Code 8 light commercial vehicles, checking fluid levels, tire pressures, brakes, lights, and valid license discs.
• Participate in morning station sort operations, offloading incoming feeder vehicles and scanning package tracking IDs into the global FedEx tracking network.
• Sort, organize, and pack domestic and international express packages into assigned route sequences to maximize delivery efficiency and minimize transit delays.

2. Route Execution & Delivery Operations (30%)

• Navigate assigned delivery zones across Durban North and adjacent business districts, delivering packages within specified commitment windows (e.g., Priority Express, Standard Overnight).
• Verify recipient identities, obtain digital or physical Proof of Delivery (POD) signatures via hand-held terminal devices, and handle delivery exceptions professionally.
• Maintain safe driving practices in full compliance with the South African National Road Traffic Act, municipal bylaws, and internal FedEx vehicle safety standards.

3. International & Domestic Pick-Up Operations (25%)

• Execute scheduled and on-demand customer pick-ups for domestic and international express shipments.
• Verify package dimensions, weights, international customs documentation (commercial invoices, air waybills), and hazardous material declarations at client premises.
• Secure and pack picked-up goods into the delivery vehicle, ensuring cargo is protected against damage or transit movement.

4. Hub Operations, Customer Service & Debrief (20%)

• Provide professional customer service at all touchpoints, answering client inquiries regarding tracking statuses, drop-off options, and service offerings.
• Transport collected outbound cargo back to the Durban North station for sorting, processing, and linehaul dispatch to regional hubs (e.g., O.R. Tambo International Airport / King Shaka International Airport).
• Complete daily end-of-shift vehicle debriefs, reconcile hand-held terminal scans, hand over cash-on-delivery (COD) collections where applicable, and lock/secure the delivery vehicle.

3. Operational Performance & Competency Framework

Performance Area Core Activity Target Standard / SLA Delivery Reliability Complete assigned daily delivery cycles. 98%+ On-Time Delivery rate within service commitment windows. Scanning Accuracy Capture tracking events (POD, Pick-up, Exception). 100% real-time scan compliance on hand-held terminals. Safety & Fleet Care Vehicle inspections, defensive driving, zero collisions. 100% pre-trip log completion; zero preventable traffic violations/incidents. Documentation Check international waybills and customs paperwork. Zero customs documentation rejections or linehaul clearance delays.

4. Key Competencies & Candidate Requirements

Core Competencies:

• Accuracy & Attention to Detail: Precise handling of tracking numbers, destination addresses, customer details, and customs declarations.
• Planning & Organizing Skills: Ability to sequence route stops efficiently, adapt to changing traffic conditions, and manage tight pick-up time windows.
• Interpersonal & Customer Service Skills: Strong verbal communication skills to interact professionally with corporate clients, residential recipients, and station colleagues.
• Problem Solving & Teamwork: Capability to resolve address discrepancies, manage delivery challenges on road, and collaborate with dispatchers and sort personnel.

Job Specifications & Experience:

• Driver’s License: Valid South African Code 8 (Code B or EB) Driver’s License (PDP may be required depending on vehicle mass rating).
• Education & Experience: Matric / Grade 12 qualification with prior experience in courier operations, local dispatch, light vehicle driving, or logistics support.
• Physical & Work Requirements: Ability to lift, carry, and maneuver package weights; willingness to work a 45-hour scheduled work week on-site in Durban North.

5. Application Guidance

• Location Specifics: Based at the FedEx Station in Durban North (Moreland Drive). Ensure daily commute feasibility before submitting your profile.
• Equal Opportunity Policy: FedEx is an equal opportunity employer committed to workforce diversity and equity across all protected characteristics.
• CV Alignment: When applying online via the FedEx Careers Portal, ensure your resume emphasizes your Code 8 driving record, route knowledge of Greater Durban, customer service experience, and familiarity with hand-held scanning equipment.