Counter Sales Clerk

SA Metal Group; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the steel industry is seeking a motivated Counter Sales Clerk for a temporary 6-month contract. The ideal candidate will thrive in a fast-paced environment, handling customer orders, assisting at the sales counter, and performing administrative duties. Strong communication skills and attention to detail are essential. This role requires the ability to work independently and as part of a team, ensuring excellent customer service and accurate data handling.

Qualifications

• Counter-sales experience in hardware/retail environment.
• Ability to process data quickly and accurately.
• Knowledge of a wide variety of steel, hardware, and security products.

Responsibilities

• Taking telephonic orders and processing them.
• Assisting customers in the shop and at the sales counter.
• Handling cash and assisting with quarterly stock takes.

Skills

Communication

Customer service orientation

Attention to detail

Education

Grade 12 or equivalent

Tools

MS Word

Excel

Job description

Job Description

JOB DESCRIPTION

The Real Steel department currently has a vacancy for a motivated, professional and organized Counter Sales Clerk to join their team on a temporary basis. The position requires an efficient individual who is able to work in a fast-paced environment and to meet strict deadlines.

• Taking telephonic orders, processing orders and following through to the delivery stage
• Contacting customers for orders and specials
• Checking market for pricing structures
• Assisting customers in the shop and at the sales counter
• Data capture and general admin duties
• Handling of cash
• Assisting with quarterly stock takes
• Assisting in other areas should the need arise
• All administrative duties related to inventory control
  
  

Qualifying Experience

• Minimum Grade 12 or equivalent
• Counter-sales experience in hardware/ retail environment
• Computer proficiency; packages required: MS Word, Excel
• Ability to process data quickly and accurately
• Able to work neatly and clearly when capturing data and filing electronically
• Able to liaise professionally with customers, suppliers & colleagues
• Ability to work independently as well as in a team
• Excellent telephone manner
• Knowledge of wide variety of steel, hardware and security products
  
  

QUALIFYING ATTRIBUTES

• Verbal and written communication skills
• Ability to work under pressure
• Customer service orientation
• Ability to organise and plan carefully
• Attention to detail and accuracy
• Hardworking
• Strong sense of integrity
• Honest and reliable
  
  

The successful applicant will be subject to background checks including credit, criminal and polygraph testing.

Other Information

Job title: Counter Sales Clerk

Reporting to: Divisional Director - Finance

Job type: Fixed term contract- 6 months

Standard hours: 07h30–17h00: Monday – Thursday

07h30–16h00: Friday

May be required to work overtime as per operational requirements