Counter Sales Assistant - Somerset-West

Vine Recruitment; Somerset West; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Representative to deliver exceptional service and coordinate customer orders for nursery products. The ideal candidate should have a Matric certificate, excellent communication and administrative skills, and the ability to thrive under pressure. This role emphasizes relationship-building and professional conduct within a dynamic environment.

Qualifications

• Professional telephone demeanor required.
• Ability to create and sustain successful relationships.
• Regular and reliable attendance at the workplace.

Responsibilities

• Provides exceptional customer service and sales.
• Acts as liaison between customers and distribution departments.
• Responsible for timely and accurate coordination of orders.
• Places orders and schedules shipments.
• Communicates with the Grower Support Team about orders.

Skills

Exceptional customer service

Excellent communication skills

Administrative skills

Ability to work under tight deadlines

Organizational skills

Education

Matric with relevant experience

Job description

This purpose of this position is to provides exceptional customer service and sales to existing and potential customers seeking Nursery products.

Acting as liaison between customers and distribution departments related to specific customer orders

Responsible for the timely and accurate coordination of customer orders to existing and potential customers.

Placing orders and scheduling shipments. Communicates with the Grower Support Team and answers questions on prices, customer order status, delivery schedules

REQUIRED EDUCATION

Matric with relevant experience

Excellent administrative skills including professional telephone demeaner.

Excellent communication skills, oral and written

Ability to create and sustain successful relationships with customers and colleagues.

Ability to prioritize work within established guidelines and follow through on a variety of requests. Ability to work under tight deadlines.

Ability to calculate figures and amounts.

Collaborative team member, positive attitude, and exceptional organizational skills.

Regular and reliable attendance at the primary place of business.

Must demonstrate professional and ethical business practices, adherence to company values, and a commitment to personal and professional development.