Costing and Warranty Clerk

Sydsen; South Africa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading company in the motor industry is seeking a skilled Warranty Clerk to manage warranty operations and claims. The role demands strong organisational skills and attention to detail, with collaborative work alongside the Workshop Manager. Located in East Rand, this position offers a dynamic environment within a thriving team.

Qualifications

• Experience in automotive warranty processing.
• Strong attention to detail and communication skills.
• Ability to work proactively and collaboratively.

Responsibilities

• Manage warranty claims according to guidelines.
• Maintain accurate record-keeping and parts documentation.
• Communicate with internal and external stakeholders.

Skills

Organisational skills

Attention to detail

Communication skills

Problem-solving attitude

Education

2+ years experience in automotive warranty clerk position

Tools

Evolve

IAL

Job description

We're on the lookout for a highly organized, proactive, and detail-driven Warranty Clerk to become a key part of our dynamic service team in the motor industry. In this pivotal role, you'll take charge of managing warranty claims, ensuring accurate record-keeping, and working closely with the Workshop Manager to keep all warranty operations running seamlessly and efficiently. If you're passionate about precision and thrive in a fast-paced automotive environment, we want to hear from you!

POSITION INFO :

Duties & Responsibilities

• Process and manage warranty claims according to manufacturer guidelines.
• Invoice and cost job cards daily to ensure accurate record-keeping.
• Maintain warranty parts and ensure proper documentation.
• Submit goodwill claims for customer repairs outside standard warranty parameters.
• Prepare and manage weekend and month-end reports.
• Track and update daily "work in progress" summaries for the service team.
• Communicate effectively with head office, internal departments, and external stakeholders.
• Occasionally provide relief for the service advisor when needed.
• Comply with all company service department procedures and quality standards.
• Perform additional duties as assigned by management.

Desired Experience & Qualification

• Experience : 2+years of experience in a warranty clerkposition in the Automotive Industry
• Systems Knowledge : Evolve / IAL experience will be beneficial.

Skills & Attributes :

• Strong organisational and record-keeping skills
• Attention to detail and accuracy
• Excellent verbal and written communication skills
• Team player with a proactive, problem-solving attitude
• Ability to read and write fluently in English
• Confident and capable of anticipating issues and needs

MUST RESIDE IN THE EAST RAND!!

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Costing Warranty Clerk • East Rand , South Africa