Cosmetic Consultant - Hemmingways

Dis-Chem Pharmacies Limited; East London; On-site; ZAR 89,000 - 112,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies is seeking a cosmetics consultant for the Hemmingways Store in KuGompo City (East London). You will promote and sell Dis-Chem cosmetic and beauty products with a strong focus on customer service and product demonstrations.

The role requires Grade 12, retail sales experience, and computer literacy, with willingness to work retail hours. You will handle stock, merchandising, and salon appointments while ensuring compliance with policies and safety standards.

Qualifications

• Grade 12 / Matric required.
• Retail experience as a sales consultant.
• Computer literate.
• Willing and able to work retail hours.

Responsibilities

• Escalate serious and unresolved customer complaint to the manager.
• Provide a high level of customer care and service.
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities.
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager.
• Ensure merchandising and displays are set up attractively.
• Maximise store income by achieving department, brand and vendor sales.
• Keep up to date regarding products, brands and the retail industry.
• Be responsible for all cosmetics, fragrances and beauty house promotions.
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Skills

Customer service

Team player

Sales

Stock reports

Task scheduling

Education

Grade 12 / Matric

Job description

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetics Consultant for their Hemmingways Store in KuGompo City (East London). You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.

Essential

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous

• Cosmetic, fragrance and/or beauty experience

Job Description

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies

Essential

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.