Cosmetic Consultant - Canal Walk

Dis-Chem Pharmacies; Wes-Kaap; On-site; ZAR 300,000 - 400,000; Full time

Job summary

Dis-Chem Pharmacies is seeking a customer-oriented Cosmetic Consultant for their Canal Walk store. Encompassing strong customer service skills and retail experience, the role involves promoting beauty products and managing stock levels. You'll ensure a high standard of service while demonstrating products effectively to maximize sales.

Benefits

Medical aid

Provident fund

Staff account

Qualifications

• Retail experience as a sales consultant is essential.
• Strong command of English (written and oral) required.
• Computer literate with understanding of stock reports.

Responsibilities

• Provide a high level of customer care and service.
• Manage stock levels and ensure attractive merchandising.
• Escalate unresolved customer complaints to management.

Skills

Customer Service

Team Player

Stock Management

Sales Target Understanding

Bilingual

Education

Grade 12 / Matric

Job description

Dis-Chem Pharmacies' requires the committed services of a customer-oriented Cosmetic Consultant for their Canal Walk store. You will be tasked with the effective promoting and selling of Dis-Chem cosmetic and beauty products, through excellent and consistent customer service.


Minimum Requirements:
Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:
Essential:

• Strong command of English (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)
• Work according to a task schedule

Advantageous:

• Promotions, personal selling, sales targets, customer liaison and product knowledge
• Previous sales and promotional training
• Manage expired, damaged stock, and ensure stock rotation
• Bilingual
• Stock management

Special conditions of employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African Citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.