Core System Engineer

A 1L Realization (Pty) Ltd; Midrand; On-site; ZAR 60,000 - 90,000; Full time

Job summary

A leading company in financial services is seeking an experienced engineer with DEVOPS expertise to drive improvements in system monitoring and support. The role demands strong troubleshooting skills and familiarity with ITIL Service Operations processes. Candidates must possess excellent communication skills and a strong organizational mindset.

Qualifications

• 7-8 years of work experience as an engineer in a financial services environment.
• Knowledge in mobile money systems, integrations or Financial systems.
• Strong expertise in troubleshooting complex technical issues.

Skills

DEVOPS expertise

Excellent communication skills

Strong organizational skills

Troubleshooting expertise

Knowledge in Agile methodology

Education

ITIL V4 Certification

Scrum fundamentals

Tools

JIRA

Zendesk

ServiceNow

Job description

• 7-8 years of work experience as an engineer in a financial services environment
• Expertise in system support DEVOPS and can draw on their experience to drive improvements in system monitoring with automation, third party tools and frameworks
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Knowledge in ITIL Service Operations processes and Agile methodology. ITIL V4 Certification and Scrum fundamentals is an added advantage.
• Knowledge in mobile money systems, integrations or Financial systems
• Strong expertise in troubleshooting complex technical issues across software, hardware, and network environments.
• Experience in change implementation process.
• Proficient in using diagnostic tools, log analysis, and remote troubleshooting techniques.
• Familiarity with ticketing systems and support software (e.g., JIRA, Zendesk, or ServiceNow).