Coordinator : Site Hr Operations

Dhl; Gauteng; On-site; ZAR 300,000 - 500,000; Full time

Job summary

Join a leading logistics company as a Coordinator for Site HR Operations. This role is crucial for delivering HR services and supports the overall employee experience. You will manage onboarding, employee inquiries, and ensure efficient HR processes while working closely with business partners and managers.

Qualifications

• 1-2 years experience in administration or entry-level HR role.
• Proficient in MS Word, MS Excel, etc.
• Knowledge of labor law is desirable.

Responsibilities

• Responsible for the delivery of HR services, products, and systems.
• First point of contact for employee inquiries.
• Support day-to-day administrative tasks, including reports and data entry.

Skills

Problem Solving

Communication

Customer Service

Initiative

Education

Graduate degree and HR certification

Matric

Tools

MS Word

MS Excel

HR systems like Kenexa

Job description

Req# : DPDHGLOBALAVENGLOBALEXTERNALBE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company. We're one of the world's largest employers, operating in over countries and territories.

We're Europe's largest postal service, partner for eCommerce, and pioneers in secure digital communication.

We're number one in contract logistics and international express delivery, and a leader in the forwarding business.

Join us and you'll be working for a global company that's focused on service, quality, and sustainability, connecting people and improving lives— not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we're looking for a…

Coordinator: Site HR Operations

Job Purpose: Responsible for the delivery of HR services, products, and systems. Work in liaison with business partners, managers, employees, and external organizations as required. Focused on improving service delivery quality by streamlining processes and services whilst achieving a cost-effective position.

Key Responsibilities:

1. Work time data collection: attendance, absence, holidays, overtime, night hours, bonus.
2. Onboarding for new employees on HR processes.
3. First point of contact for employee inquiries.
4. Hiring process documentation and preparing data for contracts.
5. Transmission of documents to managers (new employees + change).
6. Ensure inquiries are answered professionally and efficiently.
7. Identify and verify employee entitlements.
8. Maintain data accuracy and deliver accurate customer answers.
9. Provide friendly, efficient, and effective service to customers.
10. Escalate or redirect inquiries if required.
11. Document inquiries and support guidance on 'Employee' self-service transactions.
12. Create tickets and enter data into systems (e.g., Case Management system).
13. Deliver clear, concise, and timely communication.
14. Execute HR Internal Controls.
15. Provide HR process advice to employees and managers.
16. Support HR activities related to employee changes and terminations.
17. Coordinate with Centers of Excellence for HR solutions.
18. Support day-to-day administrative tasks, including reports and data entry.
19. Understand and work with key HR concepts, processes, methods, and tools.
20. Use HR systems like Kenexa and MSS/ESS to support procedures and cases.

Qualifications & Experience:

• Matric; Graduate degree and HR certification are desirable.
• 1-2 years experience in administration or entry-level HR role.
• Proficient in MS Word, MS Excel, etc.
• Knowledge of labor law is desirable.

Core Competencies & Skills:

• Solve problems and initiate solutions.
• Embrace change and produce innovative ideas.
• Maintain effective relationships with customers.
• Develop and deliver high-quality solutions.
• Focus on customer needs and gain commitment.
• Align strategies with broader organizational goals.
• Communicate strategy effectively.
• Establish clear objectives and align resources.
• Review progress regularly and adjust as needed.
• Champion continuous improvement and innovation.
• Inspire results through empowerment and recognition.
• Provide regular feedback and development opportunities.
• Support career development and personal growth.
• Convey personal goals and values clearly.
• Seek feedback actively and develop new skills.

Languages:

English - verbal and written.

About the company:

We are an international team of over number shipping professionals, united by a passion for logistics. DHL is innovative with the power of an international organization.

Notice: Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations are provided for qualified applicants with disabilities, including disabled veterans.

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