Coordinator : Projects

The South African Revenue Service; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

The South African Revenue Service seeks a dedicated coordinator for project and customer relations management. The ideal candidate will contribute to the efficiency of infrastructure projects while ensuring adherence to governance protocols. Applicants should possess relevant diplomas and experience in administrative or operational environments.

Qualifications

• National Diploma in Office Administration, Financial Management, or similar with 2-3 years of experience.
• Senior Certificate with 5 years of experience in similar roles.
• Experience must include administrative, procurement, or financial support.

Responsibilities

• Coordinate and support projects, managing customer relations and project documentation.
• Ensure compliance with procurement and governance policies.
• Monitor project milestones and financial records.

Skills

Project Coordination

Customer Relations

Financial Management

Procurement

Communication

Education

National Diploma / Advanced Certificate (NQF 6)

Senior Certificate (NQF 4)

Job description

Job Location : Gauteng, Pretoria Deadline : July 14, 2025 Quick Recommended Links

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Job Purpose

• To coordinate and support projects, assist with managing and maintaining customer relations, project documentation and monitoring of project milestones / tasks according to agreed project plans. Provide coordination in procurement, financial, and logistical support to ensure the efficient functioning of infrastructure projects and divisional operations.

Education and Experience

Minimum Qualification & Experience Required

• National Diploma / Advanced Certificate (NQF 6) in Office Administration, Financial Management, Public Administration with 2 – 3 years’ experience in administrative, procurement or financial support roles within a project or operational environment, of which 1 - 2 years at a knowledge worker level

Alternative

• Senior Certificate (NQF 4) or matric with 5 years’ experience in administrative, procurement or financial support roles within a project or operational environment, of which 1 - 2 years at a knowledge worker level

Job Outputs : Process

• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Apply the PMO methodologies for projects ensuring that inputs and deliverables are timeous and up to specified standards.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Coordinate implementation of plans and initiatives in area of accountability.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Develop a short-term delivery plan, and plan unit's activities to ensure that agreed standards and objectives are met.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Monitor and report on progress, relevant issues and risks impacting deliverables and take corrective action where necessary.
• Prepare records of project activities and ensure the timely processing and delivery of required materials.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
• Use practical and applied knowledge and judgement to arrive at decisions.
• Use practical and applied knowledge and situational judgement to arrive at decisions.
• Manage procurement activities in compliance with SCM policy, maintain supplier records, and coordinate purchase orders.
• Support budget tracking, process invoices and claims, and maintain financial records for audit readiness.
• Coordinate cost-effective travel planning and manage travel expense documentation.
• Execute general office administration including scheduling, document control, and correspondence
• Consolidate and prepare divisional reports within set deadlines, ensuring accuracy and completeness.

Governance

• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.
• Participate in relevant customer / stakeholder forums.