Coordinator

NSF; Stellenbosch; Hybrid; ZAR 180,000 - 250,000; Full time

Job summary

Une entreprise dynamique recherche un Coordonnateur pour son bureau situé à Technopark, Stellenbosch. Ce poste hybride conviendra à un candidat junior ayant des expériences en service client et administratif. Les responsabilités incluent la coordination des processus de certification, la communication avec les clients et la gestion de la documentation. Si vous êtes à 40 km de Stellenbosch et que vous êtes un joueur d'équipe autonome, rejoignez-nous!

Qualifications

• Expérience préalable en service client et administration.
• Compétences en communication excellentes.
• Capacité à travailler de manière autonome et en équipe.

Responsibilities

• Coordonner les activités opérationnelles liées aux processus de certification.
• Fournir des retours clairs et rapides aux clients.
• Compiler des rapports hebdomadaires.

Skills

Communication

Service à la clientèle

Administration

Travail d'équipe

Education

Qualification post-matric en affaires ou service à la clientèle

Tools

Microsoft Office

Job description

Job Description

We're hiring a Coordinator in a hybrid role based at our office in Technopark, Stellenbosch.

This role is ideal for a junior starting out their career, who has some customer service and admin experience under their belt.

Responsibilities

• Coordinate operational activities related to our certification processes.
• Ensure that the client registrations are completed.
• Compile quotes and invoices and submit to clients.
• Process audit documents received from auditors within the strict timelines.
• Manage the central inbox.
• Effectively communicate with other key functions in the team to ensure a smooth process.
• Provide clients with clear and timely feedback.
• Compile weekly reports.
• Other administrative tasks, as needed.
  
  

Qualifications

• Post-Matric business or customer service qualification.
• Prior customer service and administrative experience.
• Excellent communication skills.
• Microsoft Office proficient.
• Reliable transport and ability to work from Stellenbosch office three times a week. We're only considering candidates within a 40km radius of Stellenbosch.
• We're looking for a self-disciplined team player who gets things done.
  
  

Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies and search firms for this role. Resumes submitted to an NSF Employee by a third-party agency without a valid written and signed search agreement between NSF and said third-party agency, will become sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.