Convenience Store Manager

Wealthy JT Brothers; Pretoria; On-site; ZAR 400,000 - 500,000; Full time

Job summary

An established industry player is seeking a dynamic and customer-focused Store Manager to lead their retail operations. In this role, you will enhance customer satisfaction and drive sales performance through effective leadership and strategic business initiatives. Your responsibilities will include staff training, managing store budgets, and ensuring compliance with health and safety regulations. This position offers an attractive salary package alongside financial benefits and opportunities for personal and career development. If you are passionate about retail and have a proven track record in management, this is the perfect opportunity for you.

Benefits

Attractive financial benefits

Work-life balance

Opportunities for personal development

Career development opportunities

Qualifications

• Minimum of 3 years’ experience in a retail managerial role.
• Strong leadership and customer management abilities.

Responsibilities

• Deliver excellent service to ensure high levels of customer satisfaction.
• Motivate the sales team to meet sales objectives.

Skills

Leadership

Customer Service

Communication

Business Management

Education

Matric Certificate

Tertiary Qualification

Job description

We are looking for a brand and customer-centric retail Store Manager to be responsible for the overall management of a store.
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Duties & Responsibilities:
• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.
Qualifications & Requirements:
• Matric certificate compulsory
• A tertiary qualification will be an advantage
• A minimum of 3 years’ experience working in a retail environment in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• South African citizen.
Package & Remuneration
• Basic salary of R9000 based on experience.
• Attractive financial benefits
• Work-life balance
• Opportunities for personal and career development